Company Overview:

Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide quality care services where safety is a priority.

We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.

Position Summary

Reporting to the Administrator, the Food and Nutrition Manager oversees the entire nutrition program, focusing on strategic planning, implementing nutrition policies, managing teams of professionals, and ensuring the quality and effectiveness of nutritional care within the department standards are met. The incumbent will ensure that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrate dedication to professional values and the mission, vision and values of the Home. Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive.

Core Competencies

· Accountability/Dependability

· Adaptability/Flexibility

· Communication

· Compassionate

· Commitment to Health & Safety

· Continuous Improvement

· Conflict Management

· Customer Service

· Cooperation

· Cultural Sensitivity

· Decision Making

· Economical

· Human Resource Management

· Integrity

· Innovative

· Leadership

· Negotiation

· Ownership

· Computer Literacy/IT Proficiency

· Planning and Organizing

· Problem Solving

· Resource and Fiscal Management

· Results Orientation/Initiative

· Strategic Thinking

· Teamwork

· Technical Credibility

· Accuracy/Attention to Detail

· Analytical Thinking

· Risk Management

Qualifications

· Current Membership in the Canadian Society of Nutrition Management (CSNM).

· Education in Nutrition, Dietetics and/or Food and Nutrition Management.

· Experience working in long-term care dietary departments with a strong background in quantity food production, food service operations, clinical nutrition, Meal Suite, menu planning, ordering, procurement and staff supervision.

· General knowledge of nutrition and a basic understanding of therapeutic diets to support resident-specific dietary needs.

· Proven leadership abilities with experience in supervising staff and managing labour relations effectively.

· Thorough knowledge of:

Health and safety protocols

Infection prevention and control standards

Safe food handling and sanitation practices in healthcare settings.

· Familiarity with relevant legislation, including:

Fixing Long-Term Care Homes Act, 2021 and Ontario Regulation 246/22

Occupational Health and Safety Act

Employment Standards Act

Human Rights Code and other applicable labour laws.

· One year in this role to reach competency

Hours of Work





- Available 7 days per week
- Flexible hours

Main Duties and Responsibilities · Policy & Procedure Development

Leads the creation and implementation of operational policies and procedures in collaboration with interdisciplinary teams to ensure alignment with organizational standards and best practices.

· Staff Training & Education

Designs and delivers ongoing dietary education programs and in-service training for both dietary and interdisciplinary staff, fostering continuous learning and compliance with regulatory requirements.

· Human Resources Management

Leads recruitment, onboarding, scheduling, and payroll functions for the food service department, ensuring adequate staffing and efficient workforce management.

· Performance & Professional Development

Guides staff performance evaluations and facilitates goal-setting initiatives to promote professional growth and departmental excellence.

· Interdisciplinary Collaboration

Actively participates in care team meetings, care conferences and clinical committees to support integrated care planning and resident satisfaction.

· Strategic Planning

Develops and projects annual departmental goals and objectives in alignment with organizational priorities and resident needs.

· Financial Oversight

Monitors departmental budget and maintains accurate records through payable tracking spreadsheets to ensure fiscal responsibility.

· Equipment & Facility Maintenance

Establishes and monitors a preventative maintenance program for all food production equipment and service areas to ensure safety, efficiency, and longevity.

· Menu Planning & Customization

Collaborates with FSS to develop bi-annual seasonal menu to reflect resident preferences and nutritional needs

· Promotes wellness as a concept of living

· Must ensure compliance with the provisions of the Occupational Health and Safety Act

· Protects own health and health of others by adopting protected work practices, reporting unsafe conditions immediately and attending all relevant in-services regarding occupational health and safety

· Follows all roles and responsibilities for employees and employers as legislated under the Ontario Occupational Health and Safety Act

· Accountable to develop leadership in others

· Must actively participate in ongoing educational activities

· Champion diversity, equity and inclusion initiatives that create a psychologically safe environment for residents, staff and others

· Participate in the manager on call and weekend on call rotations.

The duties and responsibilities outlined above are representative but not all-inclusive.

Special Demands

Behavioural:





- Participates as a team player and cooperates with other departments
- Must possess patience and tact dealing with resident’s needs, families and dealing with multiple demands at one time
- Must be organized and able to set priorities
- Must have a genuine interest in the care of the elderly and vulnerable adults

Ethical: · Practices in a professional manner

· Commits to fostering an inclusive and welcoming environment

· Values diversity and respects the rights of individuals regardless of background, identity or experience

· Demonstrates honesty and integrity in all work dealings

· Maintains confidentiality

Working Conditions

Physical Effort:

Constant standing and walking

Meeting resident needs throughout the Home

Pushing, turning, stooping, bending, reaching and lifting

Assisting throughout the kitchen

Working with equipment

Putting supplies and food stock away

Finger/hand dexterity

Using equipment and aides

Sensory:

Visual and hearing acuity

Detecting changes in residents’ conditions

Smell

Detecting odours in environment

Reading

Reports, memos, charting, minutes, manuals

Listening

Verbal reports, instructions

Resident communication, conferring with staff

Writing/Concentration

Policies/procedures, Statistics/findings,

Reports, charting, letters, constant interruptions

Mental Stress:

Peacekeeping role

With residents, families and interdisciplinary team members

Unpredictability of events

Crisis intervention

Expectations

Meeting daily workload within allotted time

Public relations

Community students, residents and families

Occupational Risks:

Exposure to chemicals, infections The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posting & Recruitment Disclosure

This is an existing vacancy within Maple Villa Long-Term Care Centre.

Maple Villa LTCC may use artificial intelligence (AI) tools to support certain aspects of the recruitment process. AI does not make hiring decisions on behalf of Maple Villa. All hiring decisions are reviewed and made by members of our team.

Maple Villa Long Term Care Center is an equal opportunity employer and accommodations are available upon request for applicants with disabilities throughout the recruitment process. Should you require an accommodation, please let us know.

Pay: $75,450.00-$81,669.51 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):
- Do you have a current Membership with the Canadian Society of Nutrition Management (CSNM)?
- Do you have an education in Nutrition, Dietetics and/or Food and Nutrition Management?
- Do you have experience working in long-term care dietary departments?

Work Location: In person

📌 Food and Nutrition Manager (Burlington)
🏢 Maple Villa Long Term Care
📍 Burlington