Overview

Join our dynamic team as a Food Counter Supervisor and lead the front-line food service operations with energy and enthusiasm! In this vital role, you will oversee daily food preparation, ensure exceptional customer experiences, and manage a dedicated team of food service professionals. Your leadership will drive efficiency, uphold food safety standards, and foster a welcoming setting where both customers and staff thrive.

This position offers an exciting opportunity to showcase your restaurant management skills while contributing to a vibrant food industry environment.

Responsibilities

- Supervise daily food counter operations, including food preparation, serving, and maintaining cleanliness standards
- Lead, motivate, and manage a team of food service staff to deliver outstanding customer service
- Oversee food handling procedures to ensure compliance with safety and sanitation regulations
- Utilize POS systems such as Micros to process transactions accurately and efficiently
- Assist in interviewing, hiring, training, and coaching team members to foster professional growth
- Monitor inventory levels and coordinate with kitchen staff for timely restocking of supplies
- Ensure adherence to food safety protocols and quality standards at all times
- Manage cash handling procedures with accuracy and integrity during shifts




- Address customer inquiries or complaints promptly to enhance satisfaction and loyalty

Skills

- Proven experience in food preparation, cooking, or restaurant management with a focus on customer service excellence
- Strong leadership skills with prior supervising or team management experience in the food industry
- Familiarity with POS systems such as Micros or similar platforms for transaction processing
- Knowledge of food safety standards and proper food handling techniques
- Excellent communication skills for effective team coordination and customer interaction
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Experience with interviewing, training, and developing team members within hospitality or restaurant settings
- Background in kitchen operations, serving, bartending, or barista roles is advantageous
- Demonstrated ability to handle cash transactions accurately and responsibly

This role is perfect for motivated individuals passionate about delivering exceptional food experiences while leading a dedicated team. If you thrive in energetic environments where your leadership can make an immediate impact, we want to hear from you! Pay: $16.76-$27.43 per hour

Benefits

- Dental care
- Discounted or free food

Work Location: In person

📌 Food Counter Supervisor (Edmonton)
🏢 Global Ramen
📍 Edmonton