Job Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike.

This paid position offers an exciting opportunity to develop your administrative and customer support skills in a professional setting.

Duties

- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Handle multi-line phone systems with professionalism, directing calls efficiently and courteously
- Manage appointment scheduling, confirmations, and cancellations using office software tools
- Perform data entry tasks accurately within various systems such as QuickBooks, Microsoft Office, and Google Workspace
- Maintain organized filing systems—both digital and paper—to ensure quick retrieval of documents
- Assist with clerical duties including proofreading, copying, faxing, and mailing correspondence
- Support bookkeeping activities by managing invoices, receipts,



and basic financial records using QuickBooks or similar software
- Ensure the front desk area remains tidy, organized, and professional at all times

Experience

- Prior clerical or administrative experience in an office setting is preferred
- Proven customer service experience with excellent phone etiquette and communication skills
- Familiarity with multi-line phone systems and office equipment such as fax machines and copiers
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry applications
- Experience working in medical or dental offices is a plus but not required; relevant healthcare support experience is advantageous
- Ability to handle multiple tasks efficiently while maintaining attention to detail in proofreading and data management
- Demonstrated organizational skills with the ability to prioritize tasks effectively

Join our team as a Front Desk Agent where your enthusiasm for helping others combined with your organizational prowess will make a meaningful difference every day!

Pay: $17.60-$22.00 per hour

Benefits

- Company events
- Flexible schedule
- On-site parking

Work Location: In person

📌 Front Desk Agent (Nepean)
🏢 TownePlace Suites by Marriott, Ottawa Barrhaven
📍 Nepean