Company Overview

Healthcare Solutions specializes in providing comprehensive medical products and resource materials used in acute rehabilitation and palliative patient care. Our extensive product line includes safety aids, hospital beds, specialty mattresses, incontinence and wound care supplies, mobility devices, and various therapy aids designed to enhance patient comfort and recovery.

Job Summary

We are seeking an energetic and detail-oriented Fulfillment & Distribution Manager to lead our warehouse operations, ensuring efficient order processing, inventory management, and distribution. This role offers the opportunity to oversee a dynamic team, implement process improvements, and optimize supply chain workflows to meet the needs of healthcare providers and patients. If you thrive in a fast-paced environment and possess strong leadership skills, this position is perfect for you!

What you do:

- Lead fulfillment, inventory, receiving, shipping and local delivery, with two Supervisors and a team of warehouse staff and drivers to ensure timely delivery of products.
- Earn the team’s trust, then lead the changes the operation needs: clear process, clear expectations, and consistent follow-through.
- Build a strong team culture by managing performance, attendance and conduct fairly and consistently, and recognizing people who deliver. Develop and build career path for your Supervisors and warehouse team.
- Manage NetSuite inventory to ensure accuracy, through cycle counts, receiving discipline and root-cause fixes. Manage inventory levels using warehouse management systems (WMS) and ERP systems such as SAP or AS400.
- Own the systems that run the operation: NetSuite inventory and fulfillment, Samsara fleet management, and scanning, shipping and delivery apps.
- Hit delivery commitments,



including same-day hospital and palliative orders and our 2-day promise on incontinence orders, and run dispatch and fleet effectively.
- Keep our fleet safe, maintained and compliant, with routes that run efficiently and drivers who drive safely.
- Bring down cost per order and freight cost through smarter carrier mix, packaging and routing.
- Ensure compliance with safety standards by conducting safety audits; manage heavy lifting protocols and forklift operations.
- Analyze data related to order fulfillment metrics; prepare reports on productivity, accuracy, and process improvements

Requirements

- 5+ years leading warehouse, fulfillment or distribution operations, including managing supervisors
- Real experience with inventory control management: cycle counting, bin logic, adjustment investigation and root-cause analysis
- A track record of leading frontline teams through significant change, with results that lasted
- A direct, fair and consistent leadership style, and comfort with hard conversations and documented performance management
- Strong analysis skills with the ability to interpret data for decision-making purposes including strong ERP and WMS knowledge; NetSuite strongly preferred
- Comfort with numbers: you can build and act on cost-per-order and cost-per-stop analysis
- Dispatch or fleet management experience (Samsara or similar) is an asset




- A diploma or degree in supply chain, operations or logistics, or equivalent experience
- Valid Class 5 licence, clean driver’s abstract and criminal record check; forklift certification and First Aid preferred
- Ability to be active on the warehouse floor, including lifting up to 50 lbs
- Strong computer skills including proficiency with Google Suite, Microsoft Office (Word, Excel, PowerPoint), Windows OS, ERP systems (SAP or AS400), and warehouse management systems.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Knowledge of process improvement methodologies such as Lean or Six Sigma is an asset.
- Valid forklift certification; experience with heavy lifting equipment an asset.
- Physical capability for prolonged standing, walking, heavy lifting, and manual handling as needed.

What we offer

- Salary: [$70,000 to $90,000]
- Performance incentive
- Medical and dental benefits
- A new leadership role with real influence on how HCS operates, and room to grow

How to apply Send your resume and a short note on a change you led and what it achieved to https://healthcaresolutions.ca/pages/careers by October 16, 2026. Internal applicants are welcome.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Pay: $70,000.00-$90,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- In office parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Education:
- Secondary School (preferred)

Experience:
- Supply chain management: 5 years (preferred)

Location:
- Edmonton, AB T6H 2H6 (required)

Work Location: In person

📌 Fulfillment & Distribution Manager (Edmonton)
🏢 Healthcare Solutions
📍 Edmonton