Join Cencora as a Case Worker and support vital patient and provider programs. This full-time role focuses on managing cases, compliance, and delivering exceptional telephone support. As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes.

Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing professional development.

Key Responsibilities:



Manage healthcare projects and patient-related cases Provide crucial telephone assistance to stakeholders Adhere to case-management and monitoring protocols Document and track activities within the database Play an active role in training and mentoring new staff Requirements: One year of customer service experience required Experience in medical or pharmaceutical environments preferred Solid attention to detail with multitasking abilities Advanced skills in Microsoft Office programs Bilingual proficiency (French/English) is a plus Bring your expertise in customer service and patient care to Cencora and foster positive health outcomes.

📌 Full-Time Case Worker at Cencora (Quebec City)
🏢 Cencora
📍 Quebec City