Join our dynamic dental team as a Dental Receptionist and become the friendly face and organized coordinator that keeps our practice running smoothly! In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring a welcoming environment. Your energetic attitude and attention to detail will help create a positive experience for every patient while supporting the efficient operation of our dental office.
This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare setting and make a meaningful difference in patients’ oral health journeys.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures, ensuring a smooth flow at the front desk
- Manage multi-line phone systems to answer inquiries, schedule appointments, and confirm patient visits
- Maintain accurate electronic medical records using dental practice management software such as Cleardent
- Verify patient insurance information, process payments, and handle billing inquiries with professionalism and clarity
- Coordinate appointment scheduling, cancellations, and follow-ups to optimize daily patient flow
- Prepare and organize patient charts, treatment plans, and other documentation in accordance with privacy regulations
- Support the dental team by handling administrative tasks such as managing correspondence, and maintaining office organization
Skills
- Fluent in English and ability to speak Cantonese or Mandarin
- Proven experience as a Dental Receptionist or in a similar dental or medical office role with strong administrative skills
- Proficiency with Cleardent
- Excellent knowledge of medical terminology relevant to dental care to accurately communicate with patients and staff
- Strong organizational skills with attention to detail in managing schedules, records, and billing processes
- Ability to handle multi-line phone systems efficiently while maintaining a friendly demeanor
- Prior experience working in a fast-paced office workplace with excellent customer service skills
Join us in creating a welcoming atmosphere where patients feel cared for from their first call to their final appointment! This role is essential for delivering exceptional dental care while supporting our team’s success. Pay: $25.00-$28.00 per hour
Expected hours: 37.0 – 40.0 per week
Benefits
- Dental care
- Extended health care
- In office parking
- Paid time off
Experience:
- Dental receptionist: 1 year (preferred)