Under the general direction of the Supervisor F&B;, the Stand Captain plays a key role in supporting Food & Beverage operations by leading service staff, ensuring consistent delivery of high ‐ quality food, beverages, and guest service. This position oversees customer service, food preparation, operations, and communication within the stand, ensuring compliance with casino standards, Smart Serve regulations, and all safety and sanitation requirements. Under the general direction of the Supervisor F&B;, the Stand Captain plays a key role in supporting Food & Beverage operations by leading service staff, ensuring consistent delivery of high ‐ quality food, beverages, and guest service.

This position oversees customer service, food preparation, operations, and communication within the stand, ensuring compliance with casino standards, Smart Serve regulations, and all safety and sanitation requirements. Provide prompt, friendly and courteous service to customers always Address all customer product and service needs, requests and concerns promptly Train and assist new personnel in delivering optimal service, food preparation and presentation Adhere to Smart Serve and Alcohol and Gaming Commission regulations Ensure preparation and cooking techniques consistently deliver freshness, quality and appealing presentation of all food products Provide direction in the production and cooking of food to meet established product guidelines and ensure quality Prepare and cook hot and cold food items which include but are not limited to pizza, hot roast beef sandwiches, chicken and grilled items. Prepare and serve hot and cold beverages which include but are not limited to coffee, tea, and non alcoholic beverages.

Operate all food equipment including slicers, hot grills and fryers according to procedures and protected use of equipment standards. Prepare, serve and sell hot and cold food items which include but are not limited to cold sandwiches, hot dogs, hot snacks,



baked goods and portioning and preparing salad items. Consistently maintain supplies and inventory to meet service levels Maintain safe food handling standards and overall profitability by ensuring daily opening and closing procedures are consistently followed Pick up, count and verify floats daily Complete all refrigeration and temperatures checks throughout shift Count and verify all opening inventories Count, verify and store all new stock received-rotate stock Clean and sanitize all counters, condiment tables and equipment at end of shift Prepare and count deposits and reconcile variances at completion of shift Count all closing inventories, complete inventory sheet and prepare supply requisition Manage information to maintain and improve food quality, service satisfaction, teamwork and operational effectiveness Direct all customer complaints beyond scope of position to Supervisor or appropriate Department Report on customer feedback to Supervisor Identify and recommend opportunities for improving service or operational performances to Supervisor Proven ability to deal professionally and courteously with customers Through understanding of methods and machinery, techniques and sanitation practices involved with preparation and service of concession food.

Proving knowledge of Protected Food Handling Procedures and Health and Safety Practices Ability to communicate effectively in English (oral and written) Responsible for obtaining and maintaining Smart Serve certification Regular kitchen environment, standing and walking for long periods of time, major exposure to heat, cold, steam, noise, odors, lifting, carrying, pushing,



pulling, stretching, bending, some exposure to fumes, smoke, chemicals, risk of minor cuts and burns, non-traditional work hours Available to work all shifts, including evening and weekend as required. Regular kitchen environment, standing and walking for long periods of time, major exposure to heat, cold, steam, noise, odors, lifting, carrying, pushing, pulling, stretching, bending, some exposure to fumes, smoke, chemicals, risk of minor cuts and burns, non-traditional work hours Available to work all shifts, including evening and weekend as required. GREAT ENTERTAINMENT.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Be your Authentic Self: environment that values diversity as a source of strength. This isn't your typical "corporate" job. The only thing we don't play games with.....is your career!

Great Canadian

Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

📌 Full-time Stand Captain- Casino Mohawk (Milton)
🏢 Great Canadian Entertainment
📍 Milton