Industry: Esso Gas Station / Fuel Retail

Employment Type: Full time

Experience Required: Minimum 4 Years

We are seeking an experienced, responsible, and hands-on General Manager to independently manage and oversee all aspects of our privately owned gas station. The ideal candidate must have a minimum of 4 years of experience independently managing a gas station, with comprehensive knowledge of fuel operations, business management, licensing, permits, regulatory compliance, staff supervision, inventory control, customer service, and financial reporting.

The General Manager will be responsible for the complete day-to-day operation of the gas station, ensuring smooth business operations, legal compliance, profitability, and excellent customer service with minimal supervision from the owner.

Key Responsibilities1. Overall Gas Station Operations

- Independently manage all daily operations of the gas station.
- Ensure the station operates efficiently, safely, and in accordance with company policies.
- Oversee fuel dispensing, convenience store operations, equipment functionality, and general site maintenance.
- Open and close the station as required and ensure proper shift handovers.
- Handle operational issues and resolve problems independently.

1. Licences, Permits and Regulatory Compliance

- Maintain comprehensive knowledge of all licences, permits, registrations, inspections, and regulatory requirements applicable to the gas station.
- Ensure all required business, fuel-related, environmental, fire safety, occupational health and safety, and other applicable approvals remain valid and up to date.
- Monitor renewal dates and coordinate timely renewals, inspections, and required documentation.
- Maintain accurate records and ensure compliance with applicable municipal, provincial, and federal laws.
- Coordinate with government authorities, inspectors, fuel suppliers, and other regulatory agencies as required.
- Ensure compliance with applicable fuel-handling, environmental protection, emergency response, and workplace safety requirements.

1. Staff Management and Supervision

- Recruit, train, schedule, supervise, and evaluate employees.
- Prepare staff schedules and ensure adequate staffing for all operating hours.
- Monitor employee attendance, performance, conduct, and productivity.
- Ensure employees follow company procedures, safety policies, and customer service standards.
- Handle employee concerns, workplace issues, and disciplinary matters professionally.

1. Financial Management and Reporting

- Monitor daily sales, fuel sales, convenience store sales, expenses, and operating costs.
- Oversee cash handling, cash reconciliation, deposits, and point-of-sale transactions.
- Prepare and review daily, weekly, and monthly operational and financial reports.




- Monitor profit margins, identify discrepancies, control expenses, and help improve profitability.
- Maintain accurate financial and operational records and report significant issues to the owner promptly.

1. Fuel Inventory and Supplier Management

- Monitor fuel inventory levels, deliveries, and stock reconciliation.
- Coordinate with fuel suppliers and ensure deliveries are scheduled and received correctly.
- Verify delivery documentation and investigate fuel inventory discrepancies.
- Monitor convenience store inventory, order supplies, and minimize waste, shortages, and losses.
- Maintain professional relationships with suppliers and service providers.

1. Equipment, Maintenance and Safety

- Monitor fuel pumps, underground or aboveground storage systems, payment terminals, refrigeration units, and other station equipment, as applicable.
- Arrange preventive maintenance, repairs, inspections, and servicing.
- Ensure safety procedures are followed for fuel storage, dispensing, spills, and emergencies.
- Maintain a clean, organized, and protected property, including the forecourt, store, washrooms, and surrounding areas.
- Report equipment failures, environmental concerns, security incidents, and other risks immediately.

1. Customer Service and Business Development

- Maintain high standards of customer service and resolve customer complaints.
- Ensure accurate pricing, professional service, and compliance with applicable consumer protection requirements.
- Identify opportunities to increase sales, improve customer retention, and enhance business performance.
- Monitor competitors, local market conditions, and business trends where appropriate.

1. Security, Loss Prevention and Accountability

- Monitor cash security, inventory losses, theft prevention, and suspicious activities.
- Ensure security cameras, alarms, and other security systems are functioning properly.
- Investigate discrepancies, incidents, and suspected employee or customer theft.
- Maintain incident reports and implement corrective measures.
- Keep the owner informed of significant financial, operational, legal, or safety concerns.

1. Owner Communication and Accountability

- Take full responsibility for the day-to-day management of the gas station.
- Provide regular updates to the owner regarding sales, expenses, staffing, inventory, compliance, and operational performance.




- Identify problems early and recommend practical solutions.
- Ensure that business records, licences, permits, supplier documents, and inspection reports are properly maintained and accessible.
- Perform other duties reasonably related to the successful operation of the gas station.

Qualifications and Requirements
- Minimum 4 years of proven experience independently managing a gas station or fuel retail business.
- Strong working knowledge of gas station operations, fuel management, convenience store operations, and business administration.
- Knowledge of applicable licences, permits, regulatory requirements, inspection procedures, and compliance deadlines.
- Demonstrated ability to manage the complete operation of a gas station with minimal supervision.
- Experience in staff management, scheduling, cash reconciliation, bookkeeping, inventory control, and supplier coordination.
- Strong leadership, communication, organization, and problem-solving skills.
- Ability to handle emergencies and make sound operational decisions independently.
- Proficiency in point-of-sale systems, basic computer applications, spreadsheets, and operational reporting.
- Willingness to work flexible hours and respond to urgent operational issues when necessary.
- Valid driver's licence, where required for the role.
- Relevant safety training or certifications, where required by applicable law.

Key Performance Expectations The General Manager will be expected to:
- Maintain full operational control and accountability for the station.
- Keep all applicable licences, permits, inspections, and compliance records current.
- Maintain accurate sales, cash, fuel inventory, and expense records.
- Minimize losses, prevent avoidable downtime, and control operating costs.
- Maintain a safe, clean, compliant, and customer-friendly business environment.
- Ensure employees perform their duties effectively and consistently.
- Communicate regularly with the owner and protect the business's financial and operational interests.

Ideal Candidate The ideal candidate is a mature, dependable, experienced, and hands-on professional who understands every major aspect of running a gas station. They must be capable of managing the business independently, anticipating problems, ensuring compliance, supervising employees, controlling costs, and maintaining smooth daily operations without requiring constant direction from the owner. Application Requirement: Applicants must clearly describe their previous gas station management experience, including the duration of independent management, the responsibilities handled, and their experience with licences, permits, regulatory inspections, staffing, fuel inventory, and financial reporting.

Pay: $20.00-$23.00 per hour

Work Location: In person

📌 Gas Station Manager (Brampton)
🏢 OWO Management
📍 Brampton