We are seeking an experienced, results-driven Hotel General Manager with a proven track record of improving profitability, increasing revenue, controlling costs, and delivering exceptional guest experiences.

The ideal candidate will be a hands-on leader with strong hotel operations expertise, excellent business acumen, and advanced knowledge of IT, hotel management systems, automation, and AI-powered tools to improve operational efficiency and maximize profitability.

The remuneration package is negotiable and can be adjusted for an exceptionally talented candidate with a strong, verifiable track record of delivering measurable improvements in hotel revenue, operational efficiency, and profitability. Performance-based incentives may be considered for the right candidate.

Required Qualifications

- Minimum 1–5 years of successful hotel General Manager or senior hotel operations management experience.
- Demonstrated, measurable success in increasing hotel revenue, improving profitability, and controlling operating expenses.
- Solid knowledge of hotel financial statements, budgeting, forecasting, revenue management, and cost controls.
- Experience with branded hotels and major hotel booking platforms is an asset.

Key Responsibilities
- Hotel Operations: Oversee all daily operations, including front desk, housekeeping, breakfast services, maintenance, reservations, and guest relations.




- Revenue & Profitability: Develop effective pricing and revenue management strategies, optimize room rates and occupancy, increase RevPAR, and identify opportunities to grow revenue
- Technology & AI: Expertly use hotel management software, property management systems (PMS), channel managers, online booking platforms, digital marketing, automation, data analytics, and AI tools to streamline operations, reduce costs, and improve profitability.
- Sales & Marketing: Drive direct bookings, strengthen online visibility, manage OTA performance, improve guest reviews, and develop corporate and local business relationships.
- Team Leadership: Recruit, train, schedule, motivate, and manage staff while maintaining high standards of service, accountability, and productivity.
- Guest Experience: Maintain quality standards, resolve guest complaints promptly, and improve customer satisfaction and online ratings.
- Compliance & Maintenance: Ensure compliance with health and safety requirements, brand standards, employment regulations, and property maintenance schedules.
- Performance Reporting: Track key performance indicators, including occupancy, ADR, RevPAR, labour costs, guest satisfaction, and overall profitability.

Pay: $20.00-$24.00 per hour

Work Location: In person

📌 General Manager (Val-d'Amour)
🏢 Days Inn Dalhousie
📍 Val-d'Amour