Gift/Donation Administrator (Greater Toronto Area)

Gift/Donation Administrator (Greater Toronto Area)

12 Oct
|
Professional Staffing
|
Greater Toronto Area

12 Oct

Professional Staffing

Greater Toronto Area

6 Months Contract

Location: Downtown Toronto, ON

Work Model: Hybrid 2days in the office

Position Summary

Gift Administrator — Contract

Position Overview

As a Gift Administrator (Contract) , you will play an important role in ensuring the accurate, timely, and compliant processing of donations and maintenance of donor records.

Reporting to the Manager, Gift Administration , you will be responsible for processing, recording, reconciling, and receipting donations received through multiple fundraising channels. You will also maintain accurate donor information within the organization’s CRM and support reporting, data quality, process documentation, and continuous improvement initiatives.

Working closely with Finance, Marketing & Development, regional teams, vendors, and other stakeholders , you will help ensure donation revenue is accurately recorded and reconciled, charitable tax receipts meet Canada Revenue Agency (CRA) requirements, and gift administration processes are consistently followed and documented.

Key Responsibilities

Gift Processing & Revenue Administration

- Process and record donations and revenue transactions from multiple fundraising channels within Blackbaud Raiser’s Edge and related systems.
- Ensure gifts are accurately coded, allocated, recorded, and receipted within established timelines.
- Prepare and distribute CRA-compliant charitable tax receipts , including replacement and annual consolidated receipts.
- Review supporting documentation to ensure donations meet organizational policies and applicable regulatory requirements.
- Investigate and resolve discrepancies or issues affecting gift processing and receipting.

Database Administration & Data Quality
- Maintain accurate, complete, and up-to-date donor and revenue information within the CRM.
- Perform data imports, exports, validation, cleansing, and record maintenance.
- Conduct regular data-quality reviews and audits to identify and correct discrepancies.




- Support CRM enhancements, system integrations, testing, and implementation of new processes and tools.
- Maintain accurate records and documentation to support audit readiness, compliance, and operational continuity.

Reconciliation, Reporting & Financial Support
- Perform regular reconciliations between the CRM, payment processors, revenue files, and financial records.
- Investigate and resolve discrepancies between systems and financial information.
- Support revenue reporting, forecasting activities, operational reporting, and management information.
- Prepare routine and ad hoc reports related to gift processing, volumes, service levels, and operational performance.
- Support the development and maintenance of dashboards and reporting tools to monitor key gift administration metrics.

Documentation, Process Improvement & Collaboration
- Develop and maintain procedures, manuals, standards, workflows, and process documentation related to gift administration.
- Document key controls, decision points, responsibilities, and hand-offs within gift-processing workflows.
- Work with the Manager, Gift Administration, to review and update policies and procedures.
- Identify opportunities to improve processing efficiency, data quality, controls, and reporting.
- Support the implementation and testing of new processes, systems, and tools.
- Collaborate effectively with Finance, Marketing & Development, regional teams, vendors, and other internal stakeholders.

Qualifications & Experience
- Post-secondary education in Business Administration, Accounting, Finance, Data Analytics,



Information Systems, Nonprofit Management , or a related discipline.
- Minimum 3 years of relevant experience in gift administration, fundraising operations, donor database administration, financial administration, or a related field.
- Experience working with Blackbaud Raiser’s Edge or a comparable CRM/database system .
- Strong understanding of CRA charitable receipting requirements and nonprofit financial processes.
- Strong proficiency in Microsoft Office, particularly Excel .
- Experience with database management, data imports/exports, reconciliations, and reporting.
- Experience with Power BI, Power Automate, ImportOmatic, data integration tools, or similar technologies is an asset.
- Strong analytical skills with the ability to interpret data and produce accurate reports and recommendations.

Key Competencies
- Exceptional attention to detail and accuracy .
- Solid organizational and time-management skills.
- Ability to manage multiple priorities and meet deadlines in a rapid-paced environment.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to work collaboratively across departments.
- Self-motivated, proactive, and comfortable working independently.
- Commitment to maintaining accurate, confidential, and compliant donor and financial information.
- Demonstrated ability to contribute positively to a professional, collaborative, and service-oriented team environment.

Candidates must be eligible to work in Canada I would like to thank all the candidates in advance. Please do stay connected on LinkedIn for future opportunities. Shortlisted candidates will be contacted .

This position reflects a current vacancy with one of our clients. Our Recruiters combine their expertise and AI-enabled technology in the recruitment process.

📌 Gift/Donation Administrator (Greater Toronto Area)
🏢 Professional Staffing
📍 Greater Toronto Area

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