Job Title: Jira Administrator

Location: Ontario, Canada

Duration: 06-12 Months

Hourly Pay Rate: 40/hr.

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We are seeking a skilled skilled to design and implement Jira Service Management portals and workflows to streamline intake processes. The role involves developing automation solutions to minimize manual intervention in task management and creating and maintaining APIs and integrations to support enterprise workflows. The successful candidate will collaborate with cross-functional teams to translate requirements into technical solutions and monitor and improve the performance of intake systems through data analysis and reporting.

Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)

- 3 years of experience administering, developing, or automating Jira Service Management
- Proficiency in Java/Spring Boot and/or Python application development
- Experience with REST API, webhook, JSON, HTTP, OAuth 2.0, and enterprise system integration
- Familiarity with AI/GenAI,



NLP, or intelligent automation for business workflows

Preferred Skills & Qualifications (Nice-to-have skills but are not required)

- Experience with Atlassian tools beyond Jira
- Knowledge of cloud platforms like AWS
- Familiarity with CICD pipelines

Day-to-Day Responsibilities (key tasks and expectations for the role)

- Design and scale Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules
- Build automation that classifies, prioritizes, routes, assigns, and tracks work with minimal manual intervention
- Develop reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLAs, and status transitions

For immediate consideration please click APPLY to begin the screening process with Alex.

📌 Hiring Jira Administrator in Ontario, Canada (Toronto)
🏢 Artech
📍 Toronto