Description In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the direction of the manager or designate, provides program support to Home Support through the coordination, implementation and evaluation of safe, effective and efficient workflow processes for community health workers and other designated staff. In conjunction with the Home Support Supervisor team, identifies staffing needs to ensure service demands are met. Organizes and implements the recruitment plan for Home Support.

Uses technology to maintain a communication system with Community Health Workers (CHW) to ensure program needs are met.

QUALIFICATIONS:

Education, Training And Experience

Post secondary diploma in social services, health, communications,



business or leadership Two years supervisory experience

Class V BC Driver's License

Experience working with wireless technology and computer based business systems.

Or an equivalent combination of education, training, and experience

Or other qualifications determined to be reasonable and relevant to the level of work

Skills And Abilities

- Demonstrates the ability to communicate effectively, electronically, verbally and in writing.
- Demonstrates the ability to work independently and as part of an interdisciplinary team.
- Demonstrates the ability to effectively use computer based systems in the completion of work.
- Ability to analyze and resolve problems.
- Maintain an organized working setting with clear records.

Requirements https://jd.viha.ca/JD3474.pdf

📌 Home Support Team Lead - (236805) (Duncan)
🏢 Island Health
📍 Duncan