Overview

Kuriakos is seeking an organized, welcoming, and motivated Hospitality Director to join our leadership team.

Reporting to the Executive Director, the Hospitality Director provides leadership for the guest-facing operations of Kuriakos, ensuring that rental groups, retreat guests, and visitors experience a welcoming, well-organized, and hospitable environment.

This position oversees rental group coordination, guest services, housekeeping, food services, accommodations, and facility readiness.

The ideal candidate is a collaborative and hands-on leader who enjoys working with people, managing multiple priorities, supporting staff and volunteers, and creating positive guest experiences.

Key Responsibilities:

Rental Groups & Guest Services

- Manage rental group inquiries, bookings, and guest communications from initial inquiry through departure.
- Serve as the primary contact for rental groups, coordinating accommodations, meals, arrival and departure arrangements, and hospitality needs.
- Communicate guest requirements to appropriate Kuriakos staff.
- Build positive relationships with guests, retreat organizers, and community groups.

Retreat & Event Hospitality

- Coordinate hospitality arrangements for Kuriakos retreats, gatherings, and staff events.
- Organize accommodations, meals, dietary requirements, schedules, and meeting spaces.
- Collaborate with Kuriakos staff to ensure events are prepared and supported.

Housekeeping & Accommodations

- Oversee housekeeping operations, including guest rooms, washrooms, kitchens, dining areas, and shared spaces.
- Recruit, train, schedule, supervise, and support housekeeping staff and volunteers.
- Maintain standards for cleanliness, linens, supplies, and room readiness.
- Participate in housekeeping and room preparation when required.

Food Services & Kitchen Operations

- Oversee food service coordination for rental groups, outdoor school programs, retreats, and events.
- Ensure meals are planned, food is purchased and prepared, and dietary requirements are accommodated.
- Recruit, schedule,



train, and supervise food-service staff, volunteers, and contractors.
- Assist with food preparation, cooking, baking, meal service, and kitchen cleanup when required.
- Promote safe food-handling practices and organized kitchen operations.

Facility & Group Readiness

- Coordinate room setups, sleeping accommodations, dining spaces, and other guest requirements.
- Work with the Property Director regarding maintenance, repairs, and facility concerns.
- Ensure facilities are prepared before arrivals and reset following departures.
- Maintain clear procedures, checklists, and systems for hospitality operations.

Retail & Guest Amenities

- Oversee the presentation and operation of the Kuriakos canteen and merchandise areas.
- Ensure retail spaces are clean, organized, stocked, and welcoming.
- Communicate inventory needs and sales information to the Finance Administrative Director.

Leadership & Administration

- Supervise and support housekeeping and food-service staff and volunteers.
- Coordinate operational priorities based on upcoming bookings and events.
- Collaborate with the Executive Director and other department leaders.
- Identify opportunities to improve guest experiences, efficiency, and hospitality services.

Qualifications & Experience

Required Qualifications

- Post-secondary education or training in hospitality, food service, business, recreation, or a related field, or equivalent experience.
- Experience in hospitality, guest services, housekeeping, food services, or a related field.
- Demonstrated experience supervising or leading staff and volunteers.
- Strong organizational, communication, interpersonal,



and customer-service skills.
- Ability to manage multiple bookings, schedules, and competing priorities.
- Knowledge of food safety and protected food-handling practices.
- Willingness to participate in hands-on housekeeping, food preparation, and hospitality duties.
- Ability to work independently and collaboratively with other departments.
- Valid driver's licence.
- Commitment to the mission, vision, and values of Kuriakos.

Additional Assets

- First Aid and CPR certification.
- Experience in camp, retreat, conference, or accommodation operations.
- Experience coordinating group bookings and hospitality services.
- Experience recruiting, scheduling, and training staff and volunteers.

Work Schedule & Expectations This is a 0.8 FTE position, normally working four days per week.

The schedule is flexible and will be arranged in consultation with the Executive Director to accommodate guest bookings, retreats, and seasonal programming.

- Approximately four days per week.
- Occasional evening and weekend work is expected, particularly during busy guest periods.
- Work schedules may vary depending on operational needs while reflecting the overall four-day-per-week appointment.
- The position includes both administrative responsibilities and hands-on hospitality duties.

Pay: $25.00-$30.00 per hour Expected hours: 32.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- Vision care

Application question(s):
- How many years of experience do you have in hospitality, guest services, or a related field?
- Do you have experience with food service operations and safe food-handling practices?
- Are you willing to participate directly in housekeeping, food preparation, and other hospitality duties when required?
- Do you hold a valid driver's licence?
- Do you have experience coordinating group bookings, accommodations, or events?
- Do you have experience supervising, scheduling, or training staff and volunteers?

Work Location: In person

📌 Hospitality Director (Red Deer County)
🏢 Camp Kuriakos
📍 Red Deer County