Enhance employee experience as an HR Contact Centre Specialist at Sun Life. This role focuses on supporting HR inquiries and delivering excellent service to employees. For an 18-month contract, you will be the primary contact for employee HR inquiries, addressing questions on policies, advantages, and payroll. Essential skills include communication, problem-solving, and attention to detail as you navigate HR processes and share knowledge with employees. Key Responsibilities:

- Serve as the primary point of contact for HR inquiries
- Log and track cases for timely resolutions
- Provide guidance on HR policies and processes
- Identify areas for service improvement within HR
- Collaborate with other HR teams for effective resolutions Requirements:
- Strong communication and customer service skills
- Attention to detail and solid problem-solving abilities
- Knowledge of HR laws and regulations
- Experience in call centre or similar environments
- Ability to work collaboratively in a team Bring your HR expertise and passion for employee support to Sun Life's HR Contact Centre.

📌 HR Contact Centre Specialist at Sun Life (London)
🏢 Sun Life Financial
📍 London