Position Title: Integrated Hep C Outreach worker and addiction case manager

Scope of the Position: The primary role of the Hepatitis C Outreach Worker will be to provide intensive case management services for individuals who are infected with or at risk of being infected with Hepatitis C and as such, the Outreach Worker is to develop and to facilitate relationships and one-to-one interactions with street involved individuals.

The Outreach

Worker will provide social service interventions and consultation services and will act as a professional resource to a diverse, interdisciplinary team. The Outreach worker will provide testing/screening services for vulnerable individuals in the community.

RESPONSIBILITIES AND RELATED TASKS:

Case Identification

· Identify individuals in the community who are at risk and link them to appropriate community resources, where indicated.

· Identify individuals in the community who are Hepatitis C positive and who may benefit from the services of the HepC Team

Assessment Functions

· Assess client’s current psycho-social function status, strengths, and needs and develop a treatment plan with the client.

Life Skills Development Functions

· Help clients set and achieve meaningful goals in the areas of medication adherence, education, life skills, substance use, relationships, productivity and leisure.

· Develop, implement and facilitate life skills interventions at the individual and/or group level.

Peer and Volunteer Supervision

· Provide supervision of individuals who are participating as peer and volunteers in outreach programming.





Community Service Provider Involvement

· Develop working relationships with community and institutional service providers that are utilized by the client population.

Community Education

· Provide education to service providers in the community about outreach activity programming and the HCV Team services.

Documentation and Record-Keeping

· Complete documentation and record keeping functions related to all client activities that meet departmental, provincial and skilled standards of practice and documentation policies.

· Complete data entry functions related to client management databases in accordance with Ministry of Health requirements including Ochart and EMHware.

Case Management

· Liaise with the client’s family and other members of the treatment team to develop an effective support system for the client.

· Provide case management services to ensure that clients are able to access the full continuum service paradigm.

· Refer clients to appropriate community agencies and other resources as required.

Other duties as assigned.

Qualifications

· A diploma or degree in social service work or in a human service-related discipline





· Two years’ experience in working in a community setting

· Knowledge and experience of HCV

- Strong knowledge of issues affecting marginalized communities and an understanding of diversity
- Demonstrated ability to work comfortably with street-involved persons, as evidenced by experience in street-level programming.

· Experience working with diverse agencies and working successfully in partnership with these agencies · Thorough knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients
- Demonstrated ability to work under pressure

· Excellent interpersonal, presentation, and communication skills · Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment

· Excellent advocacy and negotiation skills

Driver's license required for position.

Must be eligible to legally work in Canada.

Job Type: Full-time

Pay: From $24.28 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Cover Letter Required

Education:
- DCS / DEC (preferred)

Experience:
- Outreach or Case Management: 2 years (preferred)

Licence/Certification:
- Driving Licence (required)

Willingness to travel:
- 50% (preferred)

Work Location: In person

📌 Integrated Outreach Worker Hepatitis C Team and Case Manager (Canada)
🏢 Wayside House of Hamilton
📍 Canada