Position: Integrated Support Worker

Competition Number: 2026-091

Hours of Work: Minimum 12 hours per week. Rotational: Days, Evenings, Nights, Weekends.

Reports to: Program Manager, CI Housing

Vacancies: One (1)

Hourly Rate: $ 30.23 – $ 35.36

Job Status: Permanent Part-time

Union/Non-Union: OPSEU/SEFPO Local 489

Location: Kingston

We are seeking Integrated Support Worker who are enthusiastic and passionate about opportunities to work with individuals in the community. Our Integrated Support Worker are key members of our Comprehensive Integrated Housing program. This role contributes to the support of our clients in providing invaluable services to individuals with addiction and/or mental health concerns within the Kingston community.

Our Integrated Support Worker positions are members of Ontario Public Sectors Employee’s Union (OPSEU/SEFPO) Local 489 and work from various locations throughout KFLA.

Job Summary:

The Integrated Support Worker (ISW) works as a member of an inter-professional team carrying out rehabilitation and support functions in a community living environment. This position collaborates closely with the clinical team to provide side-by-side support and life skills teaching for individuals 16 years of age and older living with a serious mental illness and/or addiction, within the high support of a transitional housing program. The incumbent is responsible for supporting the delivery of individualized treatment plans, as well as advocacy and crisis intervention.

The incumbent is expected to support community integration including assistance with transportation and attendance of appointments outside the work location. All services are provided in accordance with the mission, vision, values, and established protocols of the Agency.

There are a number of specialty Integrated Support Worker roles, supporting clients across multiple programs at the Agency. Further information on this variation of the role:

Comprehensive Integrated Housing (CIH):



This position works in a 24-7 transitional treatment program, providing daily living support and life skills teaching to individuals living with a serious mental illness, who may have a history of substance use. This position works collaboratively within a multi-disciplinary treatment team and with community partners to deliver individualized treatment plans, with the goal of graduation to reduced support and transition to independent living in community, over a two-year timeframe.

As an important part of the team, this role is a float position designed to provide coverage across various shifts, with a guaranteed minimum of 12 hours per week. Additional hours may be available based on staff needs and availability within the housing program.

Minimum Qualifications:

- Two- or Three-year college diploma in health sciences, human services, or related programs.
- Three years’ relevant experience providing services to individuals who live with a mental illness, preferably in a community setting.
- Ability to work independently and as part of a team, managing multiple tasks and deadlines.
- Certification in First Aid and CPR an asset.
- Applied Suicide Intervention Skills Training (ASIST) an asset.
- Non-Violent Crisis Intervention (NVCI) an asset.
- Experience working within a community based mental health model, preferred
- French Language proficiency considered an asset.

Knowledge, Skills and Abilities:

- Knowledge of and ability to apply evidence informed principles and practices to individuals who live with a serious mental illness, within a client-centred approach.
- Demonstrated in-depth knowledge of mental health symptoms, issues,



psychotropic medications and associated side effects.
- Knowledge of issues related to addictions an asset.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to work under pressure within a changing environment.
- Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation.
- Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team workplace.
- Basic proficiency in computer skills; MS Office preferred.
- Ability to work flexible hours, including weekends.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

Please submit a resume and cover letter as one document only quoting Competition Number 2026-091 to: [email protected] AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

Expected hours: 12.0 – 37.5 per week

Advantages

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
- Wellness program

Work Location: In person

📌 Integrated Support Worker (Kingston)
🏢 Addictions and Mental Health - KFLA
📍 Kingston