IT Helpdesk Supervisor: ServiceNow & User Support Lead (Toronto)

IT Helpdesk Supervisor: ServiceNow & User Support Lead (Toronto)

12 Oct
|
University of Toronto
|
Toronto

12 Oct

University of Toronto

Toronto

University of Toronto's Rotman School of Management is seeking a HelpDesk Supervisor to lead the IT HelpDesk team, ensuring high-quality service for students, faculty, and staff. The role emphasizes customer service and timely issue resolution.

You will analyze ServiceNow data, guide staff, and coordinate with internal/external partners to improve service delivery while maintaining security practices and asset management processes.

📌 IT Helpdesk Supervisor: ServiceNow & User Support Lead (Toronto)
🏢 University of Toronto
📍 Toronto

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