Job Summary – IT Manager (ERP Systems – Epicor 21)

- Oversee and manage the performance and stability of the Epicor 21 ERP platform for distribution and supply-chain operations.
- Lead ERP configuration, customization, upgrades, patches, and system integrations.
- Support and optimize core business functions including inventory, purchasing, order management, warehouse, and finance.
- Supervise and mentor IT staff; manage external vendors and consulting partners.
- Gather and analyze business requirements to drive system enhancements and process improvements.
- Ensure data integrity, security, backup, and disaster recovery procedures are in place and effective.
- Oversee IT budgets, software licensing, and vendor contract management.
- Deliver reporting and analytics to aid business decision-making.
- Collaborate closely with operations, finance, and warehouse teams to align technology with business needs.
- Maintain robust communication with stakeholders and demonstrate effective problem-solving skills.

📌 IT Manager – ERP Systems (Epicor 21) (Markham)
🏢 INA Solution
📍 Markham