Enhance your IT skills with ManagePoint Technologies as an IT Support Specialist. Tackle client issues, provide technical support, and support project implementations in a dynamic startup environment. This role involves managing Service Desk calls, triaging, resolving, or escalating client inquiries.

You will visit client sites for hands-on service, focusing on IT infrastructure, process improvements, and security projects. Your work will directly impact client satisfaction and technology deployment. Key Responsibilities:

- Handle Service Desk calls with efficiency
- Triaging and categorizing client issues as needed
- Assist in on-site client service and implementation
- Support IT infrastructure builds and security projects
- Participate in budgeting discussions for IT needs Requirements:
- Quick problem-solving skills in IT
- Proficient in Windows, Linux, and Mac OS
- Customer service-oriented with robust empathy
- Knowledge of encryption and multi-factor authentication
- G License and reliable transportation for client visits Leverage your IT expertise to provide exceptional support at ManagePoint Technologies.

📌 IT Support Specialist at ManagePoint Technologies (London)
🏢 Rippling
📍 London