Job Title: MSP IT Systems Administrator

Location: Nanaimo, BC, Canada

Are you a seasoned IT professional with a passion for managing diverse technologies and providing top-tier managed IT services to a wide range of clients? Do you have a strong background in Azure, Exchange, Active Directory, Hyper-V and Windows environments? If so, we want you to join our dynamic Managed Service Provider (MSP) team in Nanaimo, BC, Canada.

Position Overview:

We are seeking a highly skilled and motivated MSP IT Systems Administrator to play a pivotal role in our mission to deliver exceptional IT support and managed services to our valued clients. As a core member of our MSP team, you will be responsible for managing clients' Azure environments, Exchange services, optimizing Active Directory, maintaining Hyper-V virtualization, and managing Windows environments.

Key Responsibilities:

- Client Azure Management: Oversee and optimize clients' Azure cloud infrastructure, including resource management, performance monitoring, and cost-efficiency to meet their unique business needs.
- Microsoft 365 & Entra ID Administration Configure, deploy, manage and troubleshoot 365 envionments including Entra ID, Conditional Access, MFA, identity management, Intune, Sharepoint, Teams and Exchange Online
- Exchange Email Services: Administer and maintain Exchange email services for clients, ensuring secure and seamless communication for their organizations.
- Active Directory Expertise: Lead the management and enhancement of clients' Active Directory environments, overseeing user and group management, security policies, and system integration.
- Hyper-V Virtualization: Manage and monitor Hyper-V virtualization to ensure the availability, performance, and stability of clients' virtual machines.
- Client Windows Environment Support: Deliver exceptional client support and troubleshooting for their Windows-based systems and servers,



ensuring a secure and productive user experience.
- Security Best Practices: Implement and maintain security best practices for clients, including patch management, access control, and robust disaster recovery plans to safeguard their valuable data and systems.

Qualifications:

- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
- Proven experience in managing Azure, Exchange, Active Directory, Hyper-V, Nutanix, Windows environments particularly within an MSP environment.
- Profound knowledge of network and system security best practices.
- Exceptional problem-solving and communication skills, with a strong commitment to delivering unparalleled service to our diverse client base.
- Ability to work both independently and collaboratively as part of a team, demonstrating exceptional time management skills to efficiently manage multiple tasks and priorities.

Why Join Us:

- Competitive salary and benefits package.
- Collaborative and inclusive work environment within a dynamic MSP in Nanaimo, BC, Canada.

If you are ready to play a pivotal role in our mission to provide exceptional managed IT services to clients and you possess the skills and experience needed, please submit your resume and cover letter detailing your relevant experience. We are excited to welcome a skilled MSP IT Systems Administrator to our team in Nanaimo, BC, Canada. **Applications / Resumes to be sent by email / attention to Michelle Fontaine: [email protected]

Job Types: Full time, Permanent

Pay: $65,000.00-$80,000.00 per year

Benefits

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home

Application question(s):
- Do you have a valid driver's license and access to your own reliable vehicle for work related travel?

Experience:
- system administration: 4 years (required)

Work Location: Hybrid remote in Nanaimo, BC V9T 5V9

📌 IT Systems Administrator (Nanaimo)
🏢 Intraworks IT Management
📍 Nanaimo