12 Oct
|
Titlers Professional
|
Port Perry
12 Oct
Titlers Professional
Port Perry
We are looking for a highly organized, skilled, and team-oriented Receptionist / Junior Law Clerk to join our busy real estate law practice.
This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in providing exceptional client service, and is eager to develop their legal, administrative, and project coordination skills within a collaborative team.
Role Overview The Receptionist / Junior Law Clerk will play an important role in both the client experience and the day-to-day operation of the firm.
The successful candidate will work closely with our Client Service Representative, senior law clerks, lawyers, and other team members to ensure clients receive prompt, professional, and helpful service throughout their transaction.
In addition to reception, administrative, and junior law clerk responsibilities, this role may also assist with internal projects, implementation of new software and technology, and improvements to office systems and workflows.
Key Responsibilities
Client Service & Reception
- Act as one of the first points of contact for clients and provide a professional, friendly, and responsive experience.
- Answer and direct incoming telephone calls.
- Monitor and respond to general email inquiries.
- Assist the Client Service Representative with client communication, follow-up, and coordination.
- Welcome clients and visitors to the office.
- Assist clients with general questions and direct legal or transaction-specific inquiries to the appropriate team member.
- Communicate with clients, real estate agents, lenders, and other professionals in a timely and professional manner.
- Help ensure clients are kept informed and supported throughout the closing process.
- Maintain a high standard of professionalism, responsiveness, and client care.
Administrative Support
- Open and organize new client files.
- Assist with data entry and maintaining accurate electronic and physical file records.
- Scan, save, organize, and distribute correspondence and documents.
- Schedule appointments, signing meetings, and other client interactions.
- Prepare routine correspondence and administrative documents.
- Assist with incoming and outgoing mail, courier deliveries, and document packages.
- Perform general office and administrative duties as required.
Junior Law Clerk Support
- Assist senior law clerks and lawyers with file preparation and document organization.
- Prepare routine letters, correspondence, and transaction documents.
- Assist with preparation of real estate documents.
- Assist with corporate matters, including preparation and organization of corporate records and documents.
- Assist with estate administration matters, including preparation and organization of supporting documents.
- Help ensure documents are properly completed, organized, saved, and ready for review.
- Provide general legal administrative support to lawyers and senior staff as required.
Technology, Systems & Project Support
- Assist with the implementation and rollout of new software and technology within the office.
- Help test new systems and identify opportunities to improve internal processes.
- Assist with updating procedures, templates, checklists, and workflows.
- Support office projects and help coordinate tasks and deadlines.
- Assist with project management and tracking of internal initiatives.
- Work with the team to improve efficiency, organization, and consistency across the firm.
What We are Looking For The ideal candidate will be:
- Experience in real estate.
- Certification as Legal Assistant, Law Clerk or Paralegal.
- Highly client-service focused and committed to providing a positive client experience.
- Experienced in a client service, customer service, administrative, hospitality, professional services, or similar client-facing role.
- Professional, friendly,
and confident communicating by telephone and email.
- Highly organized and detail-oriented.
- Comfortable managing multiple priorities in a fast-paced environment.
- A strong team player who is willing to assist wherever needed.
- Reliable and able to follow established procedures and deadlines.
- Comfortable learning and working with technology and new software.
- Interested in improving systems and finding more efficient ways of working.
- Able to work independently while knowing when to ask questions or escalate an issue.
- Interested in developing their knowledge of legal processes and document preparation.
Previous experience with real estate transactions or in a real estate law firm is highly beneficial. Experience in a law firm, real estate office, administrative role, law clerk position, or other high-volume professional environment is also an asset. Strong client service experience is particularly important for this position, as the successful candidate will have regular contact with clients and will play a meaningful role in shaping their experience with the firm.
Our Team Environment
We are a busy, team-focused law firm where communication, responsiveness, collaboration, and excellent client service are essential.
Everyone contributes to moving matters forward, solving problems, improving our processes, and providing clients with a positive experience.
This role is well suited to someone who enjoys being part of a close-knit team, thrives in a high-volume environment, enjoys both client interaction and behind-the-scenes organization, and wants an opportunity to grow their legal, administrative, and operational skills over time.
Job Type: Full-time
Benefits
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care
Pay: From $42,000.00 per year
Benefits
- Extended health care
- On-site parking
- Vision care
Education:
- DCS / DEC (preferred)
Licence/Certification:
- Law Clerk or Paralegal Certificate (required)
Work Location: In person
📌 Junior Law Clerk (Port Perry)
🏢 Titlers Professional
📍 Port Perry