12 Oct
|
Reyna Hospitality
|
Toronto
12 Oct
Reyna Hospitality
Toronto
Bar Reyna is looking for a Lead Host/Hostess who takes ownership of the guest experience from the first glance to the final goodbye. This isn't just a greeting role - you'll be the anchor of our front-of-house operation, setting the tone for the entire team and ensuring every shift runs with precision and warmth.
If you lead by example, thrive under pressure, and genuinely love the art of hospitality, we want you at our door.
What you'll own:
- Greet and welcome all guests with genuine warmth; establish the energy and tone from the moment they walk in
- Own the floor plan: manage reservations, walk-ins, waitlists, and table turns to maximize covers without sacrificing experience
- Train and mentor junior hosts on service standards, OpenTable workflows, and guest handling
- Manage all incoming calls, reservation confirmations, and pre-shift prep with accuracy
- Ensure the host stand, entry area, and waiting areas are immaculate and stocked throughout service
- Assist service team to ensure table are always clean and ready to be sat
- Monitor guest flow,
flag timing issues proactively, and adjust seating strategy in real time
What we're looking for:
- Minimum 3 years of hosting experience in a high-volume, full-service restaurant or bar setting
- Prior experience in a lead, senior, or supervisory host role strongly preferred
- Extensive, confident OpenTable proficiency: you know it inside out
- A natural leader who commands respect without losing warmth
- Exceptional communicator with guests, staff, and management alike
- Reliable, punctual, and accountable
- Deeply passionate about hospitality and elevating the guest experience
Ready to lead? Send your resume to us - tell us why you're the one we want at the door. Job Types: Part-time, Permanent
Pay: $17.60 per hour
Benefits
- Discounted or free food
Experience:
- Customer service: 2 years (required)
- Hospitality: 2 years (required)
Work Location: In person
📌 Lead Host/Hostess (Toronto)
🏢 Reyna Hospitality
📍 Toronto