Risk Management Solutions (RMS) is a boutique firm providing Workers’ Compensation services to Canadian employers. Our team of experts have decades of experience in the field with the knowledge to develop, implement and maintain customized claims management programs, reducing employer costs and exposures.
Role Description:
The successful candidate will possess solid organizational skills, the ability to maintain accurate and detailed records, excellent phone etiquette, and a background in managing workers' compensation claims in Canada. As a WCB Advisor, you will be the first point of contact for clients, ensuring they receive the guidance and assistance they need.
Duties include but are not limited to:
- Acting as a direct contact and resource person concerning workers’ compensation claims management issues for client contacts.
- Consulting with clients on their rights and responsibilities in accordance with provincial workers’ compensation legislation, policies and procedures.
- Managing workplace injury claims and the return to work process.
- Ensuring regular and open lines of communication with clients and the provincial Boards.
- Reviewing claim files for objectionable items, cost recovery, reduction, transfers or other mitigations.
- Filing reports of injury (ie – Form 7),
identifying issues for appeal, drafting letters of objection.
- Providing clients with on-site assistance as needed by attending: mediations, field investigations, return to work meetings and provision of workers’ compensation training.
Skills, Knowledge & Abilities Required: · In-depth understanding of workers’ compensation policy, process and legislation nationally.
· Ability to navigate live meetings in a dynamic environment.
· Experience in unionized and non-unionized environments.
· Ability to work and make decisions independently.
· Ability to build and maintain strong relationships.
· Analytical and a problem solver, with the ability to effectively manage multiple priorities.
· Demonstrates good judgment/decision-making skills.
Mandatory Experience and Education:
- A registered and active paralegal in good standing with the Law Society of Ontario.
- Minimum five (5) years of experience in WSIB/WCB claims management.
Only those who can provide a valid LSO number and proof of good standing will be considered.
Join our team as a WCB Advisor to further develop your professional skills in a supportive and flexible work environment!