Location
Location: St. Catharines, ON This position is required to travel to all Long-Term Care home locations throughout the Region. Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
Division
Long Term Care Homes
Important Notices & Amendments
Please be advised: The home location for this position is Linhaven Home (St. Catharines, ON), however, this position is required to travel to all Long-Term Care home locations throughout the Region. Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
Job Summary
Reporting to the Director, Seniors Services, the Manager Long Term Care Facilities is responsible for the management, administration and provision of administrative support to the operation of the Long Term Care (LTC) facilities while providing strategic direction aligned with divisional priorities and is directly accountable for the effective service delivery of a portfolio that includes the operations and maintenance of all the Long Term Care (LTC) facilities, capital planning, the management of assets and all aspects of emergency planning for seniors services.
Education
- Post-secondary degree in Engineering (B.Eng), Bachelor of Science (BSc) or equivalent.
Knowledge
- Minimum 5 years progressive experience in building maintenance, design or construction
- 10 years relevant experience in a supervisory or managerial capacity in a similar setting.
- Emergency planning experience in a similar setting
- Building Management in a Long Term Care home is preferred.
- Building Environmental Systems Facility Manager Certificate (BESFM, FMA, CFM)
- Certified Project Management Professional (PMP)
Responsibilities
Provides leadership and direction in execution and direction of all operations and core maintenance associated with all Regional long term care homes. (30% of time)
- Directs facilities maintenance and operations activities including preventative maintenance programs, grounds, snow removal, building envelope, mechanical and electrical systems, life safety systems and emergency repairs for the division’s facilities and equipment for all long-term care homes
- Ensures effective building management, maintenance and quality processes, policies and practices are in place, implemented and adhered to.
- Ensures policies and procedures relevant to maintenance, as well as policies relating to infection control and safety are in compliance, implemented and adhered to.
- Establishes and implement a preventative maintenance program.
- Ensures compliance with all Ministry Guidelines and legislative requirements and improve operational efficiencies.
- Prepares project operational plans for approval by the Ministry of Health and Long Term Care and local municipal area fire departments.
- Identify and act on issues and opportunities that impact the division’s risk management, operations and effectiveness.
- Provide support, direction and technical expertise to support operations.
- Provides input to longer-term divisional priorities, strategies and tactics, consolidating statistical and operational data and related commentary.
Develops, manages and administers multi-year, multi-million dollar Capital budgets for the division, ensuring support of Council’s objectives, financial transparency and accountability, budget adherence, identifying and explaining variances, and financial reporting is effectively managed in compliance with corporate financial policies. (35% of time)
- Develops and implements capital planning strategies for the division that support Council’s objectives, financial transparency and accountability
- Directs and provides support to all operational units within the division to identify capital needs and develop business cases for approval.
- Analyzes and prioritizes capital requests submitted by operational units ensuring the responsible and effective use of resources.
- Develops and implements asset replacement and renewal strategies to ensure business continuity and avoid service disruptions for all operating units and the division.
- Direct facilities planning and capital projects including stakeholder engagement, functional planning, design, procurement strategies, construction, commissioning and contract administration for projects and minor renovations/refurbishments for the division.
- Administer and approve the acquisition of goods and services for their direct reports in accordance with the procurement policy.
- Ensure goods and services are acquired in accordance with the procurement policy.
- Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures
Accountable to establish,
manage and administer an asset management program supporting business process planning and execution, reporting and optimal decision making for the division’s portfolio of operational equipment, systems and buildings totaling over 200 million dollars of physical assets. (10% of time)
- Oversee long-term planning that focuses on meeting organization capacity or sustainability requirements. Planning commonly extends past 3 years up to 10 years (depending on asset lifecycle).
- Evaluate and recommends to business units and senior management appropriate asset solutions based upon customer service, financial and strategic objectives.
- Ensures effective and efficient delivery of services and management of assets balancing continuous improvement of the division’s lifecycle business processes.
- Develops and implements asset replacement and renewal strategies to ensure business continuity and avoid service disruptions for the division.
Manages people resource planning for the division or operating unit, determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results. (10% of time)
- Enables results with the organization’s human capital strategy to foster employee engagement.
- Directs and provides leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities
- Ensures alignment and coordination of activity and quality of output between teams under their direction
- Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
- Ensures staff has the information and resources to make successful plans and decisions.
- Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
- Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department
- Ensures Occupational Health & Safety policies, programs and practices are implemented, and maintained. This includes workplace inspections, monitoring, accident reporting and investigations, and ensuring any observed hazards or lapses in the functioning of OH&S; processes, and other OH&S; concerns are responded to promptly.
- Ensures all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.
Manages relationships with employees and lead other divisional management functional teams, external agencies and vendors (10% of time)
- Acts as a general contractor on work by several related outside contractors.
- Liaises with outside agencies e.g. municipal building departments, conservation authorities, regulatory authorities such as MOE, TSSA, ESA and MOHLTC.
- Manages and develops relationships with local area municipal fire services and the Office of the Fire Marshal and Emergency Management.
- Provides leadership to multiple functional teams within the division promoting team building, capacity building, establishing goals and objectives for each team ensuring accountability and consistent service levels are established across the division.
- Participates and/or acts as Chairman at Home or SCD committee meetings.
Develops and implements the emergency preparedness plan for the long-term care homes (5% of time)
- Develops emergency preparedness plans in line with universal emergency codes.
- Develops the fire plan for each site (subject to local fire department approval).
- Manages and develops relationships with local area municipal fire services and the Office of the Fire Marshal and Emergency Management.
- Ensures the development and implementation of emergency preparedness orientation and training programs for the division.
- Develops and coordinates a system of drills to test the full emergency preparedness system.
- Establishes procedures and schedules for the testing of emergency plans for the division.
Special Requirements
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
- Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.
Shift Information
Currently scheduled 8:30a.m. - 4:30p.m. Monday to Friday. Provides on call 24-hour, 7 day per week emergency service on an alternating rotation with the Supervisor Building Services and Capital Project Supervisor.
Other Conditions
OTHER CONDITIONS We're Pet Friendly! Enjoy working in a pet-friendly environment at Niagara Region Long-Term Care Homes.
About Us
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of recent residents and businesses. At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.
We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontarioor email related questions to
[email protected]. To send input on reducing barriers in the current hiring process, please email
[email protected] For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.
Don’t have every qualification?
You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.
Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.
To recognize, reward, and support our employees, we offer:
- Competitive wages and salaries
- Competitive benefits packages – including benefits for part-time employees!
- Ontario Municipal Employees Retirement System (OMERS), a Defined Benefit Pension Plan
- Access to group home and auto insurance
- Flexible work arrangements
- Corporate Wellness Centre
- Wellness funds
- Discounted fitness memberships
- Employee and Family Assistance Program services
- Educational funding and subsidies to support current and/or future career opportunities
- A robust mentorship program with longer-term and shorter-term experiences
- Employee Recognition Program and peer-to-peer recognition programs
CORPORATE VALUES Our corporate values, which guide our decision-making and actions every day, include:
- Respect - We treat everyone equitably with compassion, sensitivity and respect
- Serve - We serve Niagara with pride, care and excellence
- Honesty - We value honesty, integrity and trust
- Choice - We believe in social, environmental and economic choices that support our diverse community
- Partnerships - We foster collaboration and value partnerships
Closing Statement
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY! Let us know why you would be an excellent team member by submitting your online application.
We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.
If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:
- Email:
[email protected]
- Phone: (phone hidden) or 1-(phone hidden)
- Bell Relay: 1-(phone hidden)
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department
📌 Manager Long-Term Care Facilities (St. Catharines)
🏢 Niagara Region
📍 St. Catharines