Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your energy and organizational skills will make a meaningful difference in patient care and clinic operations. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth front desk operations while supporting clinical staff with administrative tasks. Your proactive approach and attention to detail will help create a welcoming environment and efficient workflow within our medical practice.

Duties

- Greet patients and visitors warmly, managing check-in and check-out processes with professionalism and efficiency
- Answer multi-line phone systems promptly, directing calls accurately to appropriate staff members
- Schedule appointments using electronic medical records systems such as Epic and Dentrix, ensuring optimal patient flow
- Verify patient insurance information and update records to maintain accuracy in billing and documentation
- Manage electronic medical records (EMRs), ensuring all patient information is complete, confidential, and up-to-date
- Assist clinical staff with administrative support, including preparing charts, documentation, and follow-up correspondence
- Handle administrative tasks such as faxing, scanning, data entry, and maintaining office supplies to support daily operations





Qualifications

- Proven experience working in a medical or dental office environment, with familiarity using electronic health record ( Accuro)
- Strong knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare providers
- Prior experience as a dental receptionist or in a medical office setting is highly preferred
- Excellent organizational skills with the ability to manage multiple priorities simultaneously in a fast-paced workplace
- Proficiency in office equipment including multi-line phone systems, computers, scanners, and fax machines
- Demonstrated ability to provide exceptional customer service while maintaining confidentiality and professionalism
- Administrative experience that includes scheduling, billing support, and record management

Join us to be part of a dedicated team committed to delivering outstanding patient care through energetic service and meticulous administrative support. Your contributions will help ensure our practice runs smoothly while fostering a positive experience for every patient who walks through our doors. Pay: $17.05-$19.00 per hour

Benefits

- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Medical Office Assistant (Winnipeg)
🏢 Milestones Medical Clinic
📍 Winnipeg