Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your energy and organizational skills will help create a seamless experience for patients and providers alike. In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations. Your proactive approach will support efficient clinic workflows and contribute to delivering exceptional patient care in a fast-paced environment.

This paid position offers an exciting opportunity to develop your skills in medical administration while making a meaningful difference in people's health journeys.

Languages Known English, Punjabi, Hindi

Duties

- Greet patients warmly and manage check-in/check-out procedures with professionalism and enthusiasm
- Answer multi-line phone systems promptly, directing calls accurately and courteously
- Schedule, confirm, and reschedule patient appointments using Setmore
- Collect and verify patient information, insurance details, and update medical records accurately
- Assist with administrative tasks including filing, data entry, and maintaining organized office records
- Support clinical staff by preparing exam rooms and handling basic administrative requests
- Manage correspondence,



including emails and appointment reminders, ensuring timely communication with patients and staff

Experience

- Previous experience working as a dental receptionist or in a dental office environment is highly preferred
- Solid knowledge of medical terminology to accurately interpret clinical documentation and communicate effectively
- Demonstrated office experience with handling multi-line phone systems and front desk operations
- Excellent organizational skills combined with the ability to multitask efficiently in a busy healthcare environment
- Prior experience in dental or medical office administration is advantageous but not mandatory; training will be provided for the right candidate

This role is perfect for motivated individuals eager to grow their career in healthcare administration. We value energetic team players who thrive on providing excellent customer service while supporting clinical teams behind the scenes. Join us to be part of a caring organization dedicated to improving patient experiences through dedicated administrative excellence!

Pay: $15.00-$16.00 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Medical Office Assistant (Calgary)
🏢 Heal Well Ayurveda u0026 Panchkarma Services
📍 Calgary