Position: Medical Office Assistant (MOA)

Company: Pulse Physiotherapy

Location: South Surrey & Langley Township, British Columbia

Type: Part-Time

About Us

Pulse Physiotherapy is a patient-centered, multidisciplinary clinic dedicated to helping our community move better and live well. We pride ourselves on delivering tailored, effective treatment services while maintaining a welcoming and supportive environment for both patients and staff.

Position Overview

We are currently seeking an organized, reliable, and personable Medical Office Assistant (MOA) to support our front desk operations at our South Surrey and Willoughby Langley locations. This role is ideal for someone who thrives in a fast-paced healthcare setting, enjoys multitasking, and values strong communication and teamwork.

This position will begin with part-time hours, with the potential for additional hours based on clinic needs and mutual fit. Candidates must be available to work Saturdays from 9:00 AM to 3:00 PM.

Key Responsibilities

- Manage front desk operations including patient scheduling, registration, and greeting
- Answer phone calls, respond to emails, and handle general inquiries professionally
- Process payments and manage billing, including third-party claims (ICBC, WorkSafeBC, MSP, and private insurers)
- Use Jane Clinic Management Software for scheduling and billing
- Maintain accurate patient records, data entry, and file organization
- Handle incoming and outgoing correspondence (mail, fax, reports, and clinical records)
- Assist with clinic supplies, retail product inventory, and ordering
- Collaborate with practitioners and team members to ensure smooth clinic flow
- Help maintain a welcoming, organized,



and professional clinic setting

What We’re Looking For

- 1–3 years of experience in a multidisciplinary clinic or healthcare environment
- Comfort using Jane App and processing direct billing (asset)
- Familiarity with ICBC and WorkSafeBC claims (asset)
- Strong organizational and time-management skills
- Professional, friendly, and empathetic demeanor
- Ability to manage multiple tasks in a calm, efficient manner
- Detail-oriented, reliable, and proactive problem-solver
- Interest in assisting with clinic marketing or social media (optional asset)
- Required availability on Saturdays (9:00 AM – 3:00 PM)

Why Join Us?

- Supportive Team Environment: Work alongside a collaborative group of physiotherapists, chiropractors, massage therapists, kinesiologists and allied health professionals.
- Meaningful Work: Be part of a clinic that prioritizes patient experience and quality care.
- Stability & Flexibility: A permanent role with part-time hours to start and flexibility in scheduling.

How to Apply: If you are interested in joining our team and meet the qualifications outlined above, we encourage you to apply.

Please apply directly through this posting on Indeed or submit your resume to [email protected].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $19.50-$23.00 per hour

Application question(s)

- Do you have consistent availability to work every Saturday from 9:00 AM to 3:00 PM and at least two weekdays per week?

If yes, please confirm saturday's availability and list the days and hours you are available

Experience

- multidisciplinary clinic: 1 year (required)

Work Location: In person

📌 Medical Office Assistant (Part-time) (Langley)
🏢 Pulse Physiotherapy Willoughby Langley
📍 Langley