Overview

Join our growing massage clinic as a Medical Office Assistant/Receptionist, where your energy and organizational skills will be the heartbeat of our busy practice. In this vital role, you will serve as the first point of contact for clients, ensuring a welcoming environment while efficiently managing administrative tasks and providing support to the therapists. Your proactive approach will help streamline daily operations, support clinical staff, and enhance client experiences through excellent front desk service.

This paid position offers an exciting opportunity to grow your career in a fast-paced, client-centered setting.

Duties

- Greet clients and visitors warmly, creating a positive first impression of the practice
- Answer the phone promptly and professionally
- Schedule appointments using electronic medical records/booking system (ClinicSense & Noterro)
- Verify client insurance information and update records; process direct billing requests
- Manage client check-in and check-out procedures efficiently while maintaining confidentiality; confirm client contact information and that forms are up-to-date.
- Handle administrative tasks including filing, data entry, and managing correspondence.
- Maintain organized front desk operations,



ensuring all supplies are stocked and the reception area is tidy.
- Assist clinical staff with basic administrative support related to patient records and documentation
- Assist clinical staff when things are busy with room preparation.

Skills

- Strong knowledge of medical terminology to accurately communicate with clients and staff
- Experience with electronic medical records (EMR) systems an asset
- Proven office experience in a healthcare or dental setting, especially as a front desk coordinator
- Excellent communication skills over the phone and in-person interactions
- Ability to handle multiple priorities with professionalism and attention to detail
- Demonstrated organizational skills to manage schedules, records, and administrative tasks effectively

This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their professional skills. Join us in making a difference—your energetic approach will help us deliver exceptional service every day! Pay: $16.00-$18.00 per hour

Expected hours: 18.0 per week

Advantages

- On-site parking

Work Location: In person

📌 Medical Office Assistant/Receptionist (Calgary)
🏢 Westwinds Wellness Centre
📍 Calgary