MOA (Medical Office Assistant) with Unit Clerk- Instructor

Mandatory Regulatory Qualifications & Experience In strict compliance with the Alberta Government Private Career Colleges (PCC) licensing framework under the Private Vocational Training Act, all applicants must satisfy the following criteria:

- Minimum Formal Education: Must possess a recognized post-secondary degree, diploma, certificate, or professional designation in a related medical or healthcare administration field (e.g., MOA Diploma, Unit Clerk Certificate, or a Nursing designation).
- Verified Industry Experience: A minimum of 3 years of continuous, verifiable work-related experience practicing as a Medical Office Assistant, Hospital Unit Clerk, or Healthcare Administrator within an Alberta healthcare setting (clinic or hospital).
- Note: Resumes that do not clearly show 3 full years of field experience cannot be approved under provincial PCC compliance audit protocols.
- Instructional Competency: A minimum of 1 year of verified prior instructional/training experience OR hold a current training certificate/credential in Adult Education.

Technical & Practical Competencies (Preferred)

- Dual-Environment Mastery: Confident understanding of both private clinic billing workflows and institutional hospital ward environments.
- Software Literacy: Proficiency in industry-current Electronic Medical Records (EMR) software, Netcare, and standard scheduling platforms.
- Basic Life Support: Current First Aid and CPR certification (to monitor or align with program requirements).

Core Subjects for Teaching The instructor must be fully qualified to lead classroom instruction, practical labs, and student evaluations across the all core subjects and have the knowledge of important topics:

- Medical Terminology
- Medical Office & Clinical Procedures
- Alberta Health Care Billing
- Medical Transcription
- Health Unit Coordination / Unit Clerk Training
- Medical Office Administration
- Patient Registration & Scheduling
- Medical Records & Documentation




- Healthcare Communication & Professionalism
- EMR, Netcare & Healthcare Information Systems
- Hospital Unit Clerk Procedures and Workflows
- The ideal candidate will demonstrate strong knowledge in both private medical clinic and hospital environments, including:

Dual-Environment Healthcare Experience

- Medical clinic reception and administration.
- Hospital unit-clerk workflows.
- Patient registration and scheduling.
- Physician and healthcare-provider coordination.
- Medical records and documentation.
- Referral and appointment processes.
- Hospital admissions, discharges, and transfers.
- Communication with patients, physicians, nurses, and other healthcare professionals.

Software & Technology Proficiency with industry-current:

- Electronic Medical Record (EMR) systems.
- Alberta Netcare.
- Medical scheduling and appointment systems.
- Microsoft Office, including Word, Excel, and Outlook.
- Healthcare administrative and documentation software.

Alberta Healthcare Knowledge

Strong practical knowledge of:

- Alberta healthcare administrative procedures.
- Alberta Health Care billing and claims processes.
- Privacy and confidentiality requirements.
- Medical documentation standards.
- Patient records management.
- Healthcare communication and skilled conduct.
- Clinic and hospital administrative workflows.

First Aid & CPR Current First Aid and CPR/BLS certification is preferred and may be required in accordance with program and institutional requirements.

Key Responsibilities

- Deliver engaging classroom and practical laboratory instruction using LMS(Moodle , D2L or any LMS)




- Develop and maintain MOA and Unit Clerk curriculum and course materials.
- Prepare lesson plans, presentations, assignments, assessments, case studies, and practical exercises.
- Provide students with hands-on training using realistic medical office and hospital scenarios.
- Teach students current healthcare administrative practices and workflows.
- Evaluate student knowledge, practical skills, and professional competencies.
- Maintain accurate attendance, grades, assessment records, and student progress documentation.
- Provide academic support and mentorship to students.
- Incorporate current Alberta healthcare practices into instruction.
- Support students in developing the knowledge and skills required for employment in medical clinics, hospitals, and healthcare organizations.
- Participate in curriculum reviews, program development, and continuous academic improvement.
- Ensure course delivery and documentation comply with applicable institutional and regulatory requirements.

How to Apply: Please submit your resume and cover letter detailing your relevant healthcare industry experience, instructional experience, curriculum-development experience, and teaching philosophy.

Please clearly identify

- Your healthcare-related education or professional designation.
- Your 3+ years of relevant healthcare industry experience, including employers and dates.
- Your teaching/training experience or Adult Education credential.
- Your curriculum-development experience.
- Your experience with EMR, Netcare, medical billing, and/or hospital unit-clerk systems.
- Your First Aid/CPR/BLS certification, if applicable.

Apply by email: [email protected]

Job Type: Part-time

Pay: $25.00-$30.00 per hour

Application question(s)

- Are you currently residing in Edmonton, Alberta, and able to commute to work?

Experience:
- Teaching: 3 years (preferred)

Location:
- Edmonton, AB T6E 5R9 (required)

Willingness to travel:
- 75% (preferred)

Work Location: Hybrid remote in Edmonton, AB T6E 5R9

📌 Medical Office Assistant with Unit Clerk- Instructor (Edmonton)
🏢 Robin College
📍 Edmonton