Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and positive attitude will set the tone for an exceptional patient experience. In this vital role, you will be the welcoming face of our medical practice, managing front desk operations with efficiency and professionalism. Your attention to detail and excellent communication skills will ensure smooth daily operations, from scheduling appointments to handling patient inquiries.

This paid position offers an exciting opportunity to be part of a collaborative environment dedicated to delivering outstanding healthcare services.

Duties

- Greet patients warmly and assist them with check-in procedures in a friendly, professional manner
- Schedule, confirm, and reschedule appointments using electronic medical records systems like Epic or Dentrix
- Manage multi-line phone systems to answer inquiries, direct calls, and provide information promptly
- Verify patient insurance details and update medical records accurately in electronic health record systems
- Handle administrative tasks such as data entry, filing, and maintaining organized office records
- Assist with billing processes and collect payments when necessary




- Coordinate communication between patients and healthcare providers to ensure seamless care delivery

Requirements

- Proven experience as a dental receptionist, medical receptionist, or in a similar front desk role within a healthcare setting
- Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems such as Epic or Dentrix
- Prior experience working with dental or medical office software and multi-line phone systems
- Excellent organizational skills with attention to detail in managing appointments and patient information
- Effective communication skills to interact professionally with patients, staff, and providers
- Office experience that demonstrates reliability and the ability to handle multiple tasks efficiently
- Knowledge of insurance verification processes and basic billing procedures is a plus

Join us in creating a welcoming workplace where patients feel cared for from the moment they walk through our doors. Your enthusiasm and expertise will make a meaningful difference in our patients’ healthcare journey! Pay: $18.25-$25.42 per hour

Work Location: In person

📌 Medical Receptionist (Abbotsford)
🏢 Abby Veterinary Hospital and Emergency
📍 Abbotsford