Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure a smooth flow of administrative tasks within a fast-paced medical or dental office. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient care and efficient office functioning.

Duties

- Greet patients and visitors warmly, ensuring they feel comfortable from the moment they walk through the door
- Schedule, confirm, and reschedule appointments using electronic medical records systems such as Epic or Dentrix
- Answer multi-line phone systems promptly, directing calls to appropriate staff and taking detailed messages when necessary
- Verify patient insurance information, update medical records accurately, and process billing or payments as needed
- Manage front desk operations including checking in patients, updating personal information, and handling correspondence
- Maintain organized electronic medical records while ensuring confidentiality and compliance with privacy regulations
- Assist with administrative tasks such as filing, faxing, scanning documents,



and managing office supplies to support daily operations

Experience

- Previous experience working as a dental receptionist or in a medical office setting is highly preferred
- Familiarity with electronic health record (EHR) systems such as Epic or Dentrix enhances efficiency in managing patient data
- Solid knowledge of medical terminology to accurately interpret and communicate clinical information
- Proven ability to handle multi-line phone systems with professionalism and clarity
- Demonstrated experience in office administration, including scheduling, billing, and managing front desk duties
- Excellent organizational skills combined with the ability to multitask effectively in a busy environment
- Prior experience in dental or medical offices that utilize electronic medical records is a significant advantage

Join us to make a meaningful difference by providing exceptional administrative support that keeps our healthcare practice running smoothly. We value energetic individuals who thrive on helping others and are eager to contribute their skills in a rewarding environment. Pay: $18.00-$22.00 per hour

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

Work Location: In person

📌 Medical Receptionist (Edmonton)
🏢 White Oaks Clinic
📍 Edmonton