Why work for the Town of Canmore? For starters, you can take great pride in our collaborative organization, its positive work culture, and our amazing group of talented people. Our staff genuinely care about our community and accomplish outstanding work each day for its citizens.

Position Overview: The Municipal Enforcement Officer is responsible for enforcing parking regulations related to paid parking and residential permit parking by issuing warnings and tickets for parking violations, conducting minor maintenance of pay machines, administering unpaid parking violations and responding to parking complaints in the downtown area. This role assists residents, business and visitors by providing information, wayfinding, and assistance in the use of parking equipment and technology.

Municipal Enforcement

Officers are highly visible in the community and act as both enforcement officers and ambassadors for the town while conducting lengthy foot patrols (20,000+ steps per shift) throughout the year in various inclement weather conditions. This position helps advance a safe multi-model shift in the community while providing a high level of service to residents, businesses and visitors. Core Accountabilities:

Enforce Parking Regulations Issue warnings and citations for parking violations in compliance with municipal bylaws and legislation

Conduct foot patrols throughout the downtown area to identify and address non-compliant parking

Document violations accurately and enter data into municipal systems for tracking and enforcement

Investigate parking complaints from residents and businesses with professionalism and integrity Manage Parking Equipment and Systems Perform minor maintenance on pay parking machines to ensure operational functionality

Assist residents, businesses, and visitors with parking equipment operation and technology questions

Maintain accurate records of equipment issues and service requests Administer Parking Compliance Process unpaid parking violations and coordinate follow-up actions

Interpret and apply residential permit parking regulations fairly and consistently

Maintain organized documentation and databases to support compliance tracking Serve as Community Ambassador Provide wayfinding assistance and parking information to support positive visitor experiences

Conduct lengthy foot patrols in varying weather conditions while maintaining skilled visibility





Communicate respectfully with the public to build trust and advance community wellness

Demonstrate integrity and respect in all interactions to reflect organizational values Health and Safety Fulfill worker responsibilities under the Town of Canmore Health & Safety Directive

Participate in the Town's health and safety program, following all safety legislation, policies, and procedures

Perform work safely and protect the health and safety of self and others

Refrain from causing or participating in harassment or violence

Report incidents, injuries, and unsafe or harmful worksites, acts, or conditions Key Competencies Demonstrates integrity through consistent, competent performance, ethical decision-making, and clear, values-based communication that reflects what is best about the organization

Takes initiative to deliver timely, effective, and appropriate service that meets the needs of clients and interest holders. Anticipates needs, responds proactively, and follows through on commitments to ensure a high standard of service. Demonstrates a respectful, solution-oriented approach, building trust and positive relationships

Exemplifies a strong commitment to continuous learning and professional growth by actively seeking opportunities to build knowledge, skills, and competencies. Reflects on both successes and setbacks to inform future actions, demonstrating adaptability and resilience. Fosters an environment where both self and others are open and empowered to grow through experience, feedback, and reflection

Fosters effective collaboration by building strong networks, promoting cooperation across teams and boundaries, and aligning partners and interest holders to achieve shared organizational priorities and outcomes

Applies self-awareness and emotional regulation to remain effective and composed in a variety of situations, recognizing and responding appropriately to the emotions of self and others, fostering positive relationships and a respectful, supportive environment

Interprets, communicates, and implements organizational and departmental policies, procedures, and programs.



Applies sound judgment to ensure alignment with the intent and objectives of policies while supporting effective and consistent decision-making Education, Experience & Certifications

Required High School Diploma or equivalent

Experience in a customer-facing, enforcement, or public service role

Proficiency in operating computer systems and learning municipal software applications

Ability to communicate clearly and professionally with diverse interest holders, including residents, businesses, and visitors

Physical capability to conduct long duration foot patrols per shift in varying weather conditions

Knowledge of municipal bylaws and parking regulations, or demonstrated ability to learn and apply them accurately

Strong organizational and documentation skills to maintain accurate records and data entry

Experience managing conflict, proven Negotiation/Mediation skills

Basic skills with MS office and database entry

Ability to interpret legislation and municipal bylaws

Valid Alberta driver's license Preferred/Asset Formal training in Conflict Resolution (e.g., Verbal Judo or Customer Service & De-Escalation)

Experience in municipal enforcement, bylaw compliance, or parking management

Certification in conflict resolution or de-escalation techniques

Familiarity with parking management systems or municipal technology platforms

First Aid/CPR certification

Experience working in a downtown or high-traffic community environment

Knowledge of accessibility standards and inclusive customer service practices

Previous experience with obtaining compliance in an enforcement or safety role such as lifeguard, security, or parking compliance/enforcement Salary &

Benefits Pay Range - $39.49 to $42.74 per hour

This is a temporary full-time position for 6 months

Standard 40-hour work week Personal development & learning opportunities Positive work culture Work-Life Balance Closing Date for Applications: This posting will remain open until October 23rd, 2026.

How to Apply: To apply, please upload your cover letter and resume (PDF or Word) and click the “Apply Now” button below. To help us learn more about you, in your cover letter please clearly detail the following: Why do you want to work as a Municipal Enforcement Officer for the Town of Canmore?

What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community?

📌 Municipal Enforcement Officer - FT Temp (Canmore)
🏢 Town of Canmore
📍 Canmore