Job title Navigator, Client Services

Reports to Navigator Coordinator

Details Full time (35 hours per week), 12 month term position with immediate vacancy

Location Grande Prairie, Alberta

Salary Range: $53,451.00 - $72,315.00 per annum

Closing Date Wednesday, October 14, 2026

The Position

Reporting to the Navigator Coordinator, the Navigator, Client Services is generally the first point of contact between the Society and our clients. This position is responsible for referring clients to services, delivering support and education programs, and building strong community and health care professional relationships.

This full time, term position is ideal for a highly motivated and self-directed person with a strong desire to serve in the field of human services, relating to the impact of Alzheimer’s disease and other dementias.

Located in Grande Prairie, this position will assist with and facilitate planned programs and services across Alberta and the Northwest Territories, including:

·Promoting and delivering the Society’s programs and services utilizing various delivery methods

·Supporting referral intake & ongoing follow up

·Facilitating and participating in the delivery of standardized programs

·Providing outreach regarding services and benefits available

·Delivery of referral and assessment services with partner organizations

·Coordinating and facilitating support groups

·Building a referral network with health care professionals and other local health service agencies

·Maintaining accurate and objective client records

·Assisting in raising public awareness about dementia and the way it affects families and individuals

·Other duties or projects commensurate with the nature of the position.

Qualifications

· Post‐Secondary education in Social Work, Health Services, Human Services, or related field

· Registered Social Worker preferred

· Experience in a health or social service agency,



or education-related function will also be considered

· Experience in facilitation, adult education, or community engagement is an asset

· An understanding of Alzheimer’s disease/dementia and caregiving issues is an asset

· Familiar with services and resources needed by seniors and/or persons living with disabilities

·Experience in record-keeping and report writing

·Strong verbal and written communication skills

·Demonstrated interpersonal and problem-solving skills

· Ability to remain professional and respectful in difficult and sensitive situations

· Proven ability to work independently as well as collaboratively with others as part of a team

· High level of proficiency in the Microsoft Office Suite

· Valid Driver’s License and access to a reliable vehicle

· Must be eligible to work in Canada

· Recent and clear vulnerable sector check.

Working conditions

· Hybrid environment with routine use of a computer

· 35-hour week, with occasional evenings and weekends.

· Some travel within the region required.

What we offer

· Fantastic health and dental benefits package

· Annual vacation starting at three weeks

· Personal days and cultural day swaps

· Wellness fund

· Access to professional membership associations and development

· Festive season closure

· Wellness Opportunities and Employee Assistance Family plan

· Hybrid work environment with flex-time available.

To apply please send a copy of your cover letter and resume by email to: [email protected] later than Wednesday October 14, 2026.

We thank all candidates for their interest. However, only those selected for an interview will be contacted.

The Alzheimer Society of Alberta and Northwest Territories is an equal opportunity employer and values diversity of all kinds.

Pay: $53,451.00-$72,315.00 per year

Benefits

- Employee assistance program
- Mileage reimbursement
- On-site parking
- Paid time off

Work Location: Hybrid remote in Grande Prairie, AB T8V 0Y1

📌 Navigator, Client Services (Grande Prairie)
🏢 Alzheimer Society of Alberta and NWT
📍 Grande Prairie