Office Leader / Administrative Coordinator

East Coast Chiropractic | Fredericton, NB

Salary: $45,000/year

Schedule: Monday–Thursday

Start Date: Immediate

East Coast Chiropractic is looking for an Office Leader/Admin to join our team.

This is an important role within our practice. Our Office Leader is the person who helps set the tone for the entire patient experience—from the moment someone calls or emails us to the moment they walk through our doors.

We are looking for someone who is warm, outgoing, organized, professional, detail-oriented, calm under pressure and fun. Someone who genuinely enjoys people, takes pride in their work and can confidently keep many moving pieces organized throughout the day.

Our practice serves a wide range of patients, from newborns and young families to adults and seniors, so the ability to communicate comfortably and build relationships with people of all ages is essential.

About the Role The Office Leader will be responsible for the day-to-day administrative operation of the practice, including:

- Welcoming patients and creating a warm, positive experience
- Building genuine relationships with patients and families
- Remembering patients' names, faces and personal details
- Answering and managing incoming phone calls
- Responding to emails and other patient communications
- Booking, changing and managing appointments
- Processing payments and providing receipts
- Collecting and maintaining patient information
- Uploading and managing digital files
- Coordinating with chiropractors and other practitioners
- Opening and closing the office
- Maintaining existing office systems and procedures




- Identifying opportunities to improve office systems and processes
- Keeping the front office organized and running smoothly
- Handling busy periods and unexpected situations calmly and professionally
- Supporting the overall patient experience and culture of the practice

The Person We're Looking For The successful candidate will have:
- Previous customer service and/or administrative experience
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Excellent computer skills and confidence learning new software and systems
- Strong attention to detail
- A calm, professional approach when things become busy
- Excellent reliability and consistent attendance
- The ability to take initiative and work independently
- A warm, outgoing personality
- The ability to connect naturally with people of all ages
- A genuine interest in getting to know and remember the people they work with

You don't need previous chiropractic or healthcare experience. Schedule & Compensation

Salary: $45,000/year

Hours:

- Monday: 8:30 AM–4:00 PM
- Tuesday: 8:30 AM–5:30 PM
- Wednesday: 8:30 AM–4:00 PM
- Thursday: 8:30 AM–5:30 PM

Fridays, weekends and all statutory holidays are off.



The office also closes for 4 pre-determined weeks of vacation throughout the year—one week per quarter.

A Health Spending Account may also be included as part of the compensation package.

Start Date & Training

This position is available immediately.

Our current Office Leader is transitioning to a new career opportunity, with his final day at East Coast Chiropractic being November 2. We would ideally like the successful candidate to begin approximately two weeks before his departure so that they can receive hands-on training and have a smooth transition into the role.

About East Coast Chiropractic

East Coast Chiropractic is a multidisciplinary, family-focused practice in Fredericton, NB.

We care deeply about creating an exceptional experience for the people who walk through our doors. Our team works together closely, and we believe that the person at the front desk plays an incredibly important role in creating the welcoming, personal environment that our patients value.

This position would be an excellent fit for someone who enjoys people, organization, variety and being part of a close-knit team.

How to Apply

Please send

- A cover letter explaining why you are interested in the position and why you feel you would be a positive fit for East Coast Chiropractic
- Your resume

Applications should be emailed to: [email protected]

Application deadline: Sunday, October 11th

Qualified applicants will be contacted for an interview.

We look forward to meeting you!

Pay: $45,000.00 per year

Perks

- In office parking
- Paid time off
- Wellness program

Work Location: In person

📌 Office Leader/Admin (Fredericton)
🏢 East Coast Chiropractic
📍 Fredericton