Hiebert Cabinets is seeking an Office Manager who can lead our small Coaldale team while working directly with customers on cabinetry sales and design. You will supervise two staff members, keep inquiries and projects moving, and make sure customers receive clear answers as their work moves between the Coaldale office and the Bow Island shop.
Sales and Customer Projects
- Meet with customers to understand their space, priorities and budget; develop cabinetry designs and prepare or coordinate quotes.
- Follow up on leads, guide customers through selections and approvals, and maintain clear records of decisions and changes.
- Keep customers informed about next steps, schedule changes and issues, and follow concerns through to resolution.
Office Management and Team Leadership
- Set daily priorities for the Coaldale office and supervise, coach and support the two staff members.
- Assign and follow up on inquiries, quotes and customer work so requests do not get lost or delayed.
- Maintain accurate project files, showroom information and a professional, welcoming customer experience.
- Identify workload or service problems early, address what you can locally and raise decisions requiring senior leadership.
Coordination with Production
- Provide the Bow Island team with complete measurements, selections,
drawings and approvals needed for accurate quotes and production.
- Work with scheduling, design and shop staff to clarify timelines, resolve handoff questions and communicate changes promptly.
What we are looking for
- Experience in cabinetry, kitchen design, residential renovation or a related sales and design role.
- Experience supervising a small team or coordinating office operations, with the ability to set expectations and provide feedback.
- Strong customer service, organization and follow through across several active projects.
- Comfort with drawings, measurements and design or quoting software; knowledge of cabinet construction is an asset.
- Clear communication and practical judgment when working with customers and production staff.
Pay: $25–$35 (depending on experience) per hour plus commission & performance bonus.
How to apply
Send your resume to
[email protected]. Please mention the position in your email.
Job Type: Full time
Pay: $25.00-$35.00 per hour
Benefits
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Coaldale, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales or design: 2 years (preferred)
- Supervising: 2 years (preferred)
Work Location: In person
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