Office Receptionist / Administrative AssistantJob Summary

We are seeking a friendly, organized, and professional Office Receptionist / Administrative Assistant to join our manufacturing team. The successful candidate will be the first point of contact for customers, suppliers, employees, and visitors and will help ensure the day-to-day office operations run smoothly.

The ideal candidate is professional, reliable, detail-oriented, and comfortable handling multiple tasks in a busy manufacturing environment. Solid communication and computer skills are important, as well as the ability to work independently and support various departments when needed.

Experience or knowledge of manufacturing, mechanical design, CAD/CAM, SolidWorks, sheet metal fabrication, CNC, or ERP/MRP systems would be considered a strong asset, but is not required.

Key Responsibilities

- Greet and welcome customers, visitors, suppliers, and employees in a professional and friendly manner.
- Answer and direct incoming phone calls and respond to general inquiries.
- Monitor and respond to general office emails and correspondence.
- Maintain a professional and organized reception and office area.
- Handle incoming and outgoing mail, courier deliveries, and shipments.
- Assist with scheduling meetings, appointments, and company activities.
- Perform general administrative and clerical duties, including filing, photocopying, scanning, and data entry.
- Prepare, organize, and maintain company documents and records.
- Assist with preparing quotes, purchase orders, work orders, invoices, and other documentation as required.
- Enter and maintain customer, supplier, and production information in company systems.
- Assist the management, accounting, purchasing, engineering, and production teams with administrative tasks.
- Communicate with customers and suppliers regarding basic inquiries and follow up when required.




- Help coordinate office supplies and general office requirements.
- Maintain confidentiality of company, employee, customer, and supplier information.
- Assist with tracking paperwork and documentation related to production orders and projects.
- Support the team with other administrative duties and special projects as required.

Manufacturing & Technical Knowledge — Asset Experience or familiarity with any of the following would be considered a strong asset:

- Manufacturing or metal fabrication environments.
- Sheet metal fabrication and manufacturing processes.
- Mechanical drawings and technical drawings.
- SolidWorks or other CAD software.
- CAD/CAM software.
- CNC machining or CNC programming.
- Welding and general fabrication processes.
- Bills of Materials (BOMs).
- Work orders and production documentation.
- ERP/MRP systems.
- Inventory or material tracking systems.
- Production scheduling and manufacturing terminology.
- Lean Manufacturing or continuous improvement practices.

Candidates do not need to have experience with all of the above. Familiarity with even some of these areas would be beneficial and may provide opportunities to take on additional responsibilities as they become comfortable with the role.

Qualifications

- Previous experience in a receptionist, administrative assistant, office coordinator, or similar role is preferred.
- Excellent verbal and written communication skills.
- Professional and friendly telephone and customer service manner.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.




- Ability to multitask and prioritize work in a busy environment.
- Strong computer skills, including Microsoft Office (Word, Excel, Outlook).
- Ability to learn new software and company systems quickly.
- Ability to work independently while also supporting a team.
- Strong problem-solving and follow-up skills.
- Professional appearance and a positive attitude.
- Previous experience in a manufacturing or industrial environment is an asset.

Preferred Skills
- Experience working in a manufacturing or engineering office.
- Knowledge of manufacturing terminology.
- Experience with ERP/MRP software.
- Experience with quoting, purchase orders, invoices, or work orders.
- Familiarity with SolidWorks, CAD, or technical drawings.
- Experience communicating with customers and suppliers.
- Strong Excel and data-entry skills.
- Ability to understand and organize technical or production documentation.
- Bilingual communication skills would be an asset.

Personal Qualities The successful candidate will be:
- Professional and approachable.
- Reliable and punctual.
- Highly organized and detail-oriented.
- Comfortable communicating with customers, suppliers, and employees.
- A quick learner who is willing to learn about the manufacturing side of the business.
- Proactive and able to identify tasks that need to be completed.
- Able to remain calm and organized when handling multiple priorities.
- A positive team player with a strong work ethic.

Working Environment This position is based in a manufacturing environment and involves working closely with office, engineering, purchasing, management, and production personnel. The successful candidate should be comfortable working in an industrial/manufacturing setting and interacting with both office and shop-floor employees.

Pay: $18.00-$36.00 per hour

Work Location: In person

📌 Office Receptionist (Mississauga)
🏢 Ontario Sheet Metal Fabrication
📍 Mississauga