Join MSP Corp as an Onsite Support Technician L2, where you will resolve complex IT issues while providing exceptional customer service. This role includes after-hours on-call support and a focus on IT infrastructure. In this crucial role, you will deliver Level 2 technical support to multiple clients, addressing issues with desktops, laptops, and networking.

Your troubleshooting expertise will extend to operational systems, server management, and virtualization technologies. We seek candidates with a strong foundation in IT and a passion for high-quality support. Key Responsibilities:

- Provide Level 2 support for desktops and mobile devices
- Troubleshoot Windows, iOS, and macOS issues
- Manage server hardware and operating systems
- Resolve networking issues across various platforms
- Support virtualization technologies and MS Azure Requirements:
- 2-3 years in an MSP setting
- Strong knowledge of hardware and networking basics
- CCNA certification preferred
- Experience with Microsoft 365 administration
- Excellent troubleshooting skills Become a vital part of the MSP Corp team and elevate IT support standards.

📌 Onsite Support Technicianat MSP Corp (Richmond)
🏢 MSP OPERATIONAL
📍 Richmond