The role : Build the operating infrastructure that allows Clove to scale from a multi-site dental group into a 40+ practice platform. You’ll own the systems, vendors, facilities, procurement, and operational projects that keep our offices running efficiently while helping integrate newly acquired practices.

Reports to : COO.

Location : LA-based, 5 days in office. You Will Own

IT & systems administration — standardize computers, phones, access, software, and technology setup across locations Vendor management — manage existing vendors, contracts, renewals, service levels, and new vendor implementation Procurement — standardize purchasing across dental supplies, equipment, technology, and general office needs

Facilities — coordinate repairs, maintenance, equipment issues, and outside service providers across locations Acquisition integration — partner with Corp Dev and Field Operations to transition newly acquired practices onto Clove's systems, vendors, and operating standards New office launches — support de novos and acquired-office launches from pre-close through opening

Operational standardization — build SOPs, checklists, and repeatable processes that can scale across 40+ locations Cost optimization — identify opportunities to consolidate vendors, renegotiate contracts,



and reduce office-level operating expenses Operational problem solving — jump into high-priority projects and issues across the organization

You will partner on:

Acquisition diligence and integration Office-level operational performance Technology and automation Current office openings Vendor negotiations and budgeting KPIs:

Acquisition integration: core systems/vendors transitioned within 30 days of close Facilities: 95%+ of routine issues resolved within established SLA Procurement: standardized purchasing across all locations Vendor savings: measurable annual savings through consolidation and renegotiation Launch readiness: 100% of required operational items completed before office launch Systems: standardized technology stack across all Clove locations Profile:

2–5 years of operations, consulting, healthcare, multi-site, or high-growth startup experience Extremely organized and comfortable managing many projects simultaneously Strong analytical and problem-solving skills

Comfortable negotiating with vendors and managing outside partners Willing to be hands-on — from analyzing costs to solving an urgent office issue Strong Excel/Sheets skills; comfortable learning new software quickly

AI-fluent and constantly looking for ways to automate manual workflows High ownership mentality and comfortable operating with limited structure LA-based; no visa sponsorship

📌 Operations Associate (Peterborough)
🏢 Clove Dental
📍 Peterborough