Our client, an early-stage marketplace startup helping Canadians manage their homes, is looking for an Operations Coordinator to join the team!

What You'll Do

- Be a key point of contact for customers, handling calls, emails, and support requests

- Own customer issues end-to-end and find solutions quickly

- Coordinate with customers, service providers, and the internal team to keep operations running smoothly

- Manage support tickets, billing questions, and payment issues

- Identify recurring problems and help improve processes as the company scales

What We're Looking For

- 1-3 years of experience in customer service, operations, hospitality, support, or another customer-facing role

- Strong communication skills and a great phone presence

- Highly organized with strong attention to detail

- Calm, empathetic,



and solutions-oriented

- Comfortable taking ownership and working independently

- Curious, resourceful, and excited to learn in an early-stage startup

- CRM/helpdesk experience is a plus

Why This Role Is Exciting

- Join an early-stage company where you'll have a real impact on how the business operates

- Work closely with leadership and have visibility across the business

- Help build processes from the ground up rather than inherit a fixed playbook

- Robust opportunity to grow into broader operations, customer experience, or marketplace leadership as the company scales

📌 Operations Coordinator (Toronto)
🏢 Jagger
📍 Toronto