Are you the person people turn to when something needs to get done? Levitt-Safety is looking for an Operations Lead to support our Atlantic Canada operations. This is a hands‑on role working across Customer Service, Service Administration, Warehouse and Branch Operations to keep priorities moving, resolve issues and support a great customer experience.

If you're an experienced customer service, service administration or operations skilled who enjoys variety, problem-solving and being a go-to resource for a team, we'd love to hear from you.

What You'll Do - Coordinate daily workflow and priorities across Customer Service, Service Administration, Warehouse and branch operations.

- Act as a go-to resource for questions, escalations and operational issues, keeping the Regional Manager informed of key priorities.
- Support workload coverage during vacations, absences and busy periods, including order entry, quotes, shipping and receiving when needed.
- Monitor key Customer Service and operational KPIs and follow up on outstanding items.
- Support tender and bid administration, including tracking opportunities, documentation and deadlines.
- Work with Sales, Service, Customer Service and Operations to keep customer commitments and submissions on track.
- Identify process gaps and recommend practical improvements.
- Support onboarding,



knowledge sharing and day-to-day coaching.
- Assist with branch and facility needs, including maintenance and contractor coordination.
- Jump in where needed - this is a hands‑on operational role.

What You

Bring - Experience in customer service, service administration, branch operations, distribution, warehouse or a similar environment.

- Previous experience as a Team Lead, Senior Representative, Coordinator or other go-to resource is an asset.
- Strong organization, prioritization and follow-through.
- Clear communication and the confidence to work with different teams and stakeholders.
- Good judgment and a practical approach to solving problems.
- Comfortable working with Microsoft 365 and business systems.
- Experience with quotes, bids, tenders, reporting or KPIs is an asset.
- A collaborative, hands‑on approach and willingness to step in when the team needs support.
- Post-secondary education is an asset, but equivalent experience will be considered.

What We Offer - Competitive annual salary - Medical, dental, vision, EAP and other group benefits - Company-matched RRSP& Profit Sharing - Paid training and career development opportunities - A collaborative, team-focused environment

📌 Operations Lead (Moncton)
🏢 Levitt Safety
📍 Moncton