Job Summary

We are seeking a dynamic and results-driven Operations Manager to lead and optimize daily business operations across our retail locations. In this pivotal role, you will oversee store management, team supervision, sales strategies, and administrative functions to ensure exceptional customer service and operational excellence. Your leadership will drive sales growth, streamline processes, and foster a positive work environment that motivates staff and enhances overall store performance.

This position offers an exciting opportunity for a proactive professional eager to make a significant impact in a fast-paced retail setting.

Responsibilities

- Lead and supervise store teams, including hiring, training, coaching, and developing staff to achieve high performance levels.
- Oversee daily store operations, ensuring smooth functioning of sales activities, inventory management, merchandising, and customer service standards.
- Manage purchasing, pricing strategies, and stock replenishment to maximize profitability and meet sales targets.
- Coordinate payroll processing, cash handling procedures, and bookkeeping tasks with accuracy and compliance.
- Implement marketing initiatives and promotional campaigns to attract customers and increase sales volume.
- Conduct regular team meetings to communicate goals, provide feedback, and foster a collaborative work environment.
- Utilize robust organizational skills to manage budgets, monitor sales metrics, analyze financial reports,



and optimize operational efficiency.

Experience

- Proven supervisory or managerial experience in retail or related industries with a focus on store management or sales management.
- Demonstrated expertise in negotiating with vendors, purchasing products, and managing inventory through POS (Point of Sale) systems.
- Strong background in recruiting, interviewing, onboarding new employees, and conducting training & development programs.
- Experience with payroll processing, bookkeeping, budgeting, and administrative tasks is essential.
- Bilingual or multilingual skills are highly desirable to effectively communicate with diverse teams and customers.
- Exceptional communication skills coupled with time management abilities to prioritize tasks efficiently.
- Previous experience in retail sales environments involving customer service excellence and cash handling is preferred.

Join us as an Operations Manager to lead with energy and purpose! Bring your leadership skills to the forefront by managing teams effectively while driving operational success. Your expertise will help shape a thriving retail environment where both employees and customers feel valued. We’re committed to supporting your growth through ongoing training opportunities and a vibrant workplace culture that celebrates achievement every step of the way! Pay: $23.00-$47.17 per hour

Benefits

- Flexible schedule

Work Location: In person

📌 Operations Manager (Toronto)
🏢 Greenbelt Environmental Services
📍 Toronto