Job Summary

We are seeking a Professional, ethical, dynamic, and compassionate Orthodontic Treatment Coordinator to join our team.

Our days are Thursdays 11:00 to 07:00 and alternate Saturdays (2nd and 4th of the month) 09:00 to 03:00

In this vital role, you will serve as the primary liaison between patients and the orthodontic team, guiding patients through their treatment journey with enthusiasm and professionalism.

You will explain various Orthodontic treatment types and steps in simple language to prospective patients to help them start treatment.

Your expertise will ensure smooth scheduling, clear communication, and exceptional patient care, while maintaining an organized, efficient office environment.

If you thrive in a fast-paced setting and are passionate about helping patients achieve confident smiles, this opportunity is a great fit for you!

Responsibilities

- Act as the main point of contact for orthodontic patients, providing excellent customer service from initial consultation through treatment completion
- Schedule appointments, follow-ups, and treatment milestones with precision and flexibility to accommodate patient needs
- Educate patients on orthodontic procedures, treatment plans, and proper appliance care using clear and friendly communication
- Manage electronic medical and dental records accurately, ensuring all patient information is up-to-date and compliant with privacy regulations
- Coordinate with the orthodontic team to facilitate timely treatment progress and address any patient concerns or questions
- Verify insurance benefits and assist patients with financial arrangements related to their orthodontic care




- May be required to take pre-treatment full orthodontic records.
- Maintain a welcoming office environment by organizing patient files, managing appointment reminders, and supporting daily administrative tasks

Skills

- Strong knowledge of medical/dental terminology relevant to dental and orthodontic care
- Able to prepare financial proposal, contract, referral letters etc
- Good communication skills both verbal and written.
- Prior experience working in a medical or dental office setting, preferably within orthodontics or dentistry
- Proficiency with electronic medical records systems to document patient interactions efficiently
- Able to take Orthodontics records including Pictures, iTero Scan, and Radiographs.
- Excellent organizational skills with attention to detail in scheduling and record-keeping
- Effective communication skills to educate patients clearly and foster trustful relationships
- Familiarity with dental office procedures, insurance processing, and appointment management software
- Ability to multitask in a fast-paced environment while maintaining professionalism and empathy

This is a long term position for the right candidate, with the chance to become full-time and promoting to other roles as well Join our team where your enthusiasm makes a difference

We are committed to supporting your growth in a rewarding setting that values your dedication to patient care.

Pay: $25.00-$32.00 per hour

Expected hours: 8.0 – 16.0 per week

Benefits

- On-site parking

Application question(s):
- Previous Orthodontic Treatment coordinator experience

Work Location: In person

📌 Orthodontic Treatment coordinator (Pickering)
🏢 Gul Orthodontics
📍 Pickering