Job Overview

We are seeking a dynamic and friendly Orthodontic Receptionist/Assistant to join our team.

Our days are Thursdays 11:00 to 07:00 and alternate Saturdays (2nd and 4th of the month) 09:00 to 03:00

This role is vital in creating a positive patient experience from the moment they walk through the door.

We are looking for a person who can provide exceptional customer service.

As the first point of contact, you will manage front desk operations, scheduling, coordinate appointments, and assist with orthodontic procedures.

We strictly follow professionalism, work ethic, and a healthy work setting.

This paid position offers an exciting opportunity to grow within a fast-paced, patient-centered environment dedicated to transforming smiles and boosting confidence.

Duties

- Marketing lead handling and new patient corrdination/communicastion.
- Schedule booking and management
- Greet patients warmly and efficiently check them in and out using Orthodontics Management software Dolphin
- Schedule, reschedule, and confirm appointments while managing multi-line phone systems to handle patient inquiries promptly
- Collect patient information, verify insurance details, and update electronic medical records accurately and in an ethical manner.
- Assist orthodontists during procedures by preparing instruments and materials, maintaining sterilization protocols, and ensuring patient comfort.




- Provide administrative support including filing, data entry, and managing correspondence with General and other specialists.
- Educate patients on treatment plans, post-treatment care, and answer questions with clarity and professionalism
- Maintain a clean and organized clinic to promote a welcoming environment

Requirements

- Previous experience as a dental receptionist or in a dental specialty office setting is highly preferred
- Familiarity with orthodontic software is essential for scheduling and record-keeping
- Strong knowledge of medical terminology related to dentistry and orthodontics
- Excellent communication skills with the ability to handle multi-line phone systems confidently
- Experience working with electronic medical records (EMRs) and office management systems
- Demonstrated organizational skills with attention to detail in administrative tasks
- Ability to work efficiently in a fast-paced environment while maintaining a professional, ethical, positive and humble attitude

Join us in making a difference—help us deliver outstanding orthodontic care while advancing your career in a supportive, energetic setting! Pay: $25.00-$32.00 per hour

Expected hours: 8.0 – 16.0 per week

Benefits

- On-site parking

Application question(s):
- Orthodontic Reception experience

Work Location: In person

📌 Orthodontic Receptionist/Assistant (Pickering)
🏢 Gul Orthodontics
📍 Pickering