Pet Palace is looking for a friendly, dependable receptionist with robust customer service experience to join our team. As the first point of contact for our clients, you will help create a welcoming experience for both pets and their owners while keeping our front desk organized.
Responsibilities
- Greet clients and their pets, and assist with check-in and pick-up.
- Answer phone calls and respond to customer inquiries professionally.
- Schedule appointments and maintain accurate customer records using our booking system.
- Process payments and clearly communicate service information.
- Coordinate with groomers and other team members to support daily operations.
- Keep the reception area clean and organized.
Requirements
- Strong previous customer service experience is required.
- Excellent communication skills and the ability to handle customer concerns with patience and professionalism.
- A love for animals and comfort working around dogs of different sizes and temperaments.
- A strong sense of responsibility, reliability, and attention to detail.
- The ability to work well with a team.
- Basic computer proficiency and a willingness to learn our salon management system.
- Availability to work both Mondays and Tuesdays from 9:00 AM to 6:00 PM.
- Previous experience in the pet industry is an asset.
How to Apply Please apply through Indeed with your resume and a brief introduction highlighting your customer service experience and any experience working with animals.