ReStore Associate

Part Time

Who We Are

Habitat for Humanity Greater Ottawa is a registered Canadian charitable organization that brings communities together to help families build homes, communities and hope. We are a land developer, a home builder, a fundraiser, and a mortgage holder. Since 1993, Habitat Greater Ottawa has empowered families and communities in Ottawa and surrounding areas through building safe and affordable homes that provide a solid foundation for local families.

In support of our homebuilding operations, Habitat Greater Ottawa operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes for local families.

The Habitat Greater Ottawa team is growing! If you’re passionate about building stronger communities and working in a collaborative, engaging, and rewarding environment, please apply today.

The Role

This position is located at our 118-250 City Centre Ave ReStore.

Reporting to the General Manager, the ReStore Associate will play a crucial role in providing exceptional customer service and driving sales within the ReStore along with performing receiving duties and processing donations. ReStore Associates work alongside volunteers and provide excellent customer service to both shoppers and donors at our ReStores.

Key Responsibilities

As the successful candidate you will:

- Provide great customer service by greeting customers when they enter the store, anticipate customer needs; nurture a welcoming environment for customers, volunteers, and staff.
- Help customers select products, answer their questions, and share product knowledge.
- Process purchases and returns efficiently using point of sale equipment.
- Assist with inventory management, including receiving,



pricing and stocking merchandise according to ReStore guidelines.
- Collaborate with team members and volunteers to ensure the workplace is clean, organized, safe and productive.

Note: This is a profile summary of the job and not a complete listing of duties. Other related duties may be assigned. Additional duties or a change in duties does not warrant a substantial change in the job.

Knowledge and Skills Required

- High school diploma or working towards the completion of high school diploma;
- Able to work effectively with minimal supervision;
- Strong customer service orientation and the ability to work with the public and diverse populations;
- Basic math skills;
- Able to manage time well, such as timely arrival for shift and reporting hours;
- Able to follow and enforce health and safety requirements;
- Valuable verbal communication skills in English;
- Previous retail experience or knowledge of building materials and pricing an asset;
- French language proficiency would be an asset; and
- Ability to maintain a flexible schedule, including some evenings and weekends.

Working Conditions

- The position works in a retail setting and occasionally in a warehouse environment; safety footwear is always required.
- The successful candidate is expected to work/live in Ottawa and/or the surrounding area.
- Due to the nature of this role, the incumbent must be available to work onsite daily at 118-250 City Centre Ave.



Parking is available at no cost.

To Apply If this opportunity intrigues you and relates to your experience, then we want to hear from you. Please take the time to tell us about yourself in a unique cover letter – we want to hear your story – your background, your accomplishments, and why this role is a good fit for you and your career at this time. Please submit a cover letter and resume to [email protected].

You must be legally allowed to work in Canada to be eligible for this position. Please note that not all applications will be acknowledged. Only those selected for an interview will be contacted directly.

Habitat for Humanity Greater Ottawa endeavours to create a work environment where we capitalize on the diversity of ideas, experiences, skills and talents of our employees, thereby making us better able to serve our many diverse communities. We will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of race, colour ancestry, creed, place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, disability, receipt of Public Assistance, or any other legally recognized protected basis prohibited by applicable law.

Please contact us in confidence and provide notice in advance if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

Job Type: Part-time

Pay: $17.95 per hour

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Part-Time Store Associate (Ottawa)
🏢 Habitat for Humanity
📍 Ottawa