Enhance patient experience at FYidoctors Bedford - Nine Mile Drive as a full-time Patient Services Specialist. Deliver outstanding service through direct engagement and support in a rewarding environment. In this vital role, you will be responsible for greeting and checking in patients while managing appointments, billing, and eyewear services.

This full time position requires travel within a 20 km radius and is an opportunity to thrive in a collaborative team setting. Your previous retail experience and exceptional communication skills will help you excel. Key Responsibilities:

- Greet and manage patient check-in and check-out
- Perform pre-testing for comprehensive eye care
- Coordinate appointments and manage billing processes
- Handle eyewear pick-ups and minor repairs
- Deliver exceptional service to ensure positive patient experiences Requirements:
- Previous retail experience considered an asset
- Proficient in technology and MS Office Suite
- Strong communication and interpersonal skills
- Ability to multi-task in fast-paced environments
- Collaborative, adaptable, and proactive mindset Make a difference in patients’ lives by delivering excellent service and support at FYidoctors.

📌 Patient Services Specialist at FYidoctors (Bedford)
🏢 FYidoctors
📍 Bedford