At St. Leonard’s Place Peel (SLPP) we are dedicated to empowering homeless men experiencing mental health challenges, substance use challenges and past legal conflicts. We provide a compassionate, supportive environment where individuals can find safety, dignity, nourishment and the resources needed to rebuild their lives and achieve lasting change.

Are you passionate about making a meaningful impact on the lives of vulnerable individuals? Do you want to work in a supportive, inclusive work environment where every team member plays a vital role in creating positive change? If so, we want to hear from you!

The Personal Support Worker (PSW) provides client-centered support within a community residential facility serving adult men with involvement in the criminal justice system and those who have experienced mental health challenges, substance use issues and homelessness. Residents may present with complex care needs related to mental health, substance use, trauma, and behavioural challenges that impact activities of daily living.

Working within a trauma-informed, recovery-oriented framework, the PSW supports residents in achieving stability, maintaining health and safety, and developing life skills that promote independence and successful community reintegration. The PSW contributes to a structured, respectful, and secure living environment while adhering to all program policies, including safety, security, and risk management protocols.

Provide Direct Client Support

- Assist residents with activities of daily living (ADLs) including personal care, laundry support, hygiene, nutrition, and household tasks.
- Support physical, cognitive, and mental health needs using a trauma-informed and non-judgmental approach.
- Maintain clean, safe, and organized living spaces.
- Observe and report changes in physical health, hygiene, appetite, sleep, mobility, or overall functioning.
- Support residents with accessing meals as needed.
- Provide appointment reminders and support with preparation and accompaniment.
- Build respectful, qualified relationships that promote dignity, accountability, and engagement.
- Support daily structure and routine-building.
- Encourage residents to participate in programming, recreation, and community activities.
- Light housekeeping and space coordination
- Supervising routines as set by nursing team and/or Care Coordinator




- Transportation and support at medical appointments as neededAll other duties as assigned.

Support Mental Health, Addictions, and Behavioural Needs

- Recognize and respond to complex mental health and substance use challenges.
- Utilize de-escalation techniques, crisis intervention skills, and behaviour management strategies to maintain a safe and supportive environment.
- Monitor changes in resident presentation and report concerns to the interdisciplinary team.
- Attend case conferences as required.

Maintain Safety and Security

- Uphold established safety, security, and supervision practices appropriate to a residential setting supporting justice-involved individuals.
- Conduct regular checks, respond to incidents and emergencies, and complete accurate and timely documentation of all occurrences.

Medication and Health Support

- Assist with medication access and monitoring in accordance with program policies.
- Observe for side effects or health concerns and communicate with healthcare providers, pharmacists, and team members as required.
- Assist with medication-related training and refreshers as needed.
- Support the Health Clinic as needed.

Promote Structure and Engagement

- Support residents in participating in structured daily routines, life skills development, and social/recreational programming.
- Facilitate or assist with activities, appointments, and community outings.

Documentation and Communication

- Maintain clear, accurate, and timely documentation of resident interactions, care provided, incidents, and progress notes in CRMS.
- Communicate effectively with team members and participate in case conferences and shift handovers.

Team Collaboration and Program Support

- Work collaboratively within a multidisciplinary team to support individualized care plans.
- Participate in training, team meetings, and ongoing career development.
- Support day-to-day operational needs of the residence within the scope of the PSW role.

Other Duties

- Perform other related tasks as assigned by the Supervisor of Operations.

Qualifications





- Diploma or certificate as a Personal Support Worker (PSW)
- Current First Aid and CPR certification
- Minimum 2 years of experience working with individuals with complex needs, including mental health, substance use, trauma, and/or involvement with the criminal justice system.
- Knowledge of psychiatric conditions, addiction, and medication practices
- Strong crisis intervention, conflict resolution, and de-escalation skills
- Ability to apply trauma-informed, anti-oppressive, and harm reduction approaches
- Strong interpersonal skills with the ability to set appropriate boundaries while maintaining a supportive approach
- Ability to work independently and collaboratively within a team environment.
- Effective verbal and written communication skills
- Basic computer proficiency for documentation and reporting
- Valid Ontario Driver’s Licence considered an asset.
- Residential setting with a structured and security-focused environment
- Regular interaction with residents experiencing complex behavioural, mental health, and substance use challenges.
- The role may involve physical duties, including lifting, transferring, and responding to crisis situations.

How to Apply

Please submit your résumé and cover letter combined in a single PDF file to [email protected] by 5:00 p.m. on October 21, 2026. Please quote “Personal Support Worker” in the subject line.

Recruitment & Accessibility Information

- This posting is for an existing vacancy.
- Expected compensation: $22.31 - $23.87 per hour.
- Artificial intelligence: SLPP does not use artificial intelligence to screen, assess or select applicants for this position.
- SLPP is committed to an inclusive and accessible recruitment process. Accommodation is available for applicants with disabilities throughout the recruitment and selection process. Applicants requiring accommodation may contact [email protected].
- SLPP is committed to equal opportunity in employment. Selection decisions will be based on job-related qualifications and requirements.
- Only information relevant to the position and recruitment process will be requested from applicants.
- Thank you for your interest in St. Leonard’s Place Peel. We appreciate all applications; only candidates selected for further consideration will be contacted.

Job Type: Full time

Pay: $22.31-$23.87 per hour

Work Location: In person

📌 Personal Support Worker (Brampton)
🏢 St Leonard's Place Peel
📍 Brampton