Who We Are

Firebird Prints is a rapid-growing custom printing company specializing in custom apparel, promotional products, trade show displays, and branded merchandise for businesses across Canada.

We deliver 5-star customer experiences with one of the fastest turnarounds in the industry, helping businesses bring their brands to life.

We proudly work with organizations including NASA, Amazon, EA Sports, lululemon, government organizations, and hundreds of growing Canadian businesses.

The Role

As our Print Production Coordinator, you'll be the driving force behind our daily production operations.

You'll plan schedules, assign tasks, coordinate resources, solve problems, and ensure every job is completed on time and to the highest quality standards.

You'll be the key connection between our sales and production teams, anticipating challenges, resolving issues, and keeping everyone moving in the right direction.

This is an opportunity for someone who enjoys taking ownership, leading people, and bringing order to a quick-paced environment.

We're Looking For Someone Who

- Is exceptionally organized and loves planning ahead.
- Takes ownership, follows through, and holds themselves accountable.
- Communicates confidently, clearly, and professionally.
- Is assertive, decisive, and comfortable delegating responsibilities.
- Stays calm under pressure and finds solutions instead of excuses.
- Can manage competing priorities and adapt quickly.
- Enjoys leading, supporting, and motivating a team.
- Has excellent attention to detail and high-quality standards.
- Learns new technology and systems quickly.
- Cares deeply about customer satisfaction and teamwork.

If this sounds like you, we'd love to meet you. This Role Isn't For You If

- You struggle with organization or managing deadlines.
- You avoid difficult conversations or making decisions.
- You tend to blame others instead of taking responsibility.
- You get overwhelmed when priorities suddenly change.




- You dislike following processes or holding others accountable.

Experience in printing, signage, manufacturing, logistics, or production coordination is strongly preferred. However, we value leadership potential, exceptional planning skills, communication, and problem-solving abilities just as much as industry experience.

If you have the right attitude and transferable skills, we're willing to train you.

Key Responsibilities

Production Planning & Scheduling

- Plan and oversee daily production schedules and deadlines.
- Assign tasks based on team capacity, skills, and equipment availability.
- Track every job from sales handoff through production and delivery.
- Anticipate bottlenecks, delays, and resource shortages.
- Adjust priorities and schedules to keep production running efficiently.

Leadership & Team Coordination

- Communicate priorities and expectations clearly.
- Delegate responsibilities and follow up on progress.
- Coordinate between sales, design, production, and shipping.
- Resolve operational challenges and support team performance.
- Improve workflows, productivity, and resource utilization.

Quality Control & Customer Satisfaction

- Ensure job specifications, artwork, and materials are production-ready.
- Monitor quality and minimize errors, reprints, and delays.
- Resolve production issues and customer escalations professionally.
- Coordinate supplier deliveries and outgoing shipments.
- Maintain accurate project records and updates in CRM.

What We Offer
- $22–$25/hour, based on experience and qualifications.
- Daily paid breaks.
- Vacation pay.




- Clear opportunities for promotion.
- Training and professional development.
- A supportive, growth-focused team.
- The opportunity to lead meaningful projects for exciting brands across Canada.

Why Firebird? At Firebird, your work makes a real impact.

We're building one of Canada's leading corporate merchandise and display companies, and we're looking for people who want to grow with us.

You'll join a team that values:

- Customer-first service
- High standards
- Continuous learning
- Teamwork
- Accountability
- Long-term growth

You'll have the opportunity to take ownership, develop your leadership skills, and play a key role in Firebird's growth. Please share your resume with a short message. Only qualified applicants will be contacted.

Firebird Prints is an equal opportunity employer.

Please note

We have two friendly shop cats in our workspace. Please ensure you are comfortable working in this environment.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits

- Paid time off
- Store discount

Application question(s):
- Please share your Interview availability (this week and next week)
- You have 10 production jobs in progress, three urgent deadlines, and one employee calls in sick. How would you reorganize the schedule and ensure the most important jobs are completed on time?
- Tell us about a time something went wrong at work and you took responsibility for resolving it. What happened, what did you personally do, and what was the outcome?
- A customer is upset because their order will be late, while your production team is already at full capacity. How would you handle the customer and coordinate with your team to resolve the situation?
- Tell us about a time you had to assign tasks, coordinate coworkers, or follow up with someone who was falling behind. How did you handle it?

Experience:
- Production planning: 1 year (preferred)

Work Location: In person

📌 Print Production Coordinator (Vancouver)
🏢 FireBird Prints
📍 Vancouver