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Accenture Construct- Commercial Director, COM - (CAMPR61.3)

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Comtech Group Inc. (Comtech), part of Accenture, is a multidisciplinary consulting firm providing integrated consulting solutions on complex capital projects, including Program and Project Management, Project Controls, Engineering, Technical Advisory, Construction Management, and Technology Integration Services. Our team thrives on embracing and navigating technical challenges within the Transportation and Infrastructure, Industrial and Manufacturing, Energy and Utilities, and Buildings and Facilities markets. Our core focus is supporting project owners through collaborative and integrated partnerships to deliver projects that improve the world around us.

Job Title

Accenture Construct- Commercial Director, COM

Location

Toronto, ON CA (Primary)

Category

Construction Management, Project Controls, Project Management, Technical Advisory

Job Type

Full-time

THE WORK:

You've Never Been Satisfied with "Good Enough."

You didn't get into this to manage one piece of a project. You got into it to change how the world gets built.

At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving — smarter, safer and more sustainably.

You'll work alongside people who think big and act bold: project managers, engineers, technologists and strategists who pair real-world delivery with AI. And you won't be handed a slice of it. We take on whole programs, from early strategy through construction and handover, and we stand behind how they land.

Because "good enough" builds the past. You're here to build what's next.

- (Internal Title: Contract Administration and Procurement VI)
- Apply and implement expert consulting knowledge, skills, tools, and techniques to meet the established contract, commercial, procurement, and claims management requirements
- Manage and set the overall direction of all assigned staff, at varying levels of seniority, overseeing procurement, commercial, and claims management activities on medium to high-complexity projects or programs
- Set the direction for commercial management services in areas of contract administration, procurement services, and claims management and ensure that the work is fully supported in an integrated, compliant, efficient, and cost-effective manner
- Ensure commercial service activities are per the mission and goals of the contract, project, or program. This includes all services related to claims management
- Develop, define, implement, manage, and own the outcomes of all short and long-term commercial management service goals and success criteria and disseminate them to involved parties
- Finalize the budget and operating delivery plan for commercial services, in consultation with our project or program delivery team
- Exercise authority by managing and owning the delivery of commercial services under the contract or project portfolio per project plans
- Manage a commercial (or combined services) team consisting of multi-firm and client resources. Leverage their diverse array of talents and delegate responsibilities
- Proactively plan, direct, and execute the appropriate means and methods required in commercial management (including claims management) to successfully achieve the commercial services offered from inception to completion. Recognize and implement any revisions to the approach when required
- Provide sound leadership and oversight to the commercial team members (commercial, claims, and administration). Recognize the strengths of each team member and build up their confidence to soundly navigate the complexities of the assigned task(s) and provide constructive feedback that can be applied to their professional growth
- Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall 'right-first-time' mindset
- Manage any performance-related issues, prepare sound employee evaluations, coach and mentor staff, identify opportunities to improve employee engagement, review and approve timesheets and vacation requests, etc.




- Track and effectively communicate team performance, project status, commercial strategies, and benefits. Identify any team performance or project deliverable concerns and proactively address and resolve matters to ensure the team's success and overall client satisfaction with the services provided
- Manage the interface between client, consultants, and all associated service providers at all levels of the engagement model
- Manage senior-level customer relationships
- Determine and convey the human and material resources required to complete assigned contracts and projects successfully
- Formulate a resource allocation strategy and utilize this to distribute work and budgets
- Exercise authority in managing the work and controlling the delivery of commercial elements and requirements under the contract and per project plans
- Direct, track, monitor, and report commercial, claims, and procurement staff performance (including non-company resources) and ensure excellence and adherence to specified deadlines, scope, budget, quality measures, KPI, etc. Address issues with corrective actions as appropriate
- Identify risks and implement mitigation strategies and contingency plans
- Evaluate commercial performance and overall effectiveness by consulting with clients and project staff
- Develop and deliver progress reports, proposals, evaluations, and presentations to various audiences, including the project team, senior executives, key stakeholders, and company operations
- Manage and negotiate scope changes, including the development of costs and risk assessments for review with leadership and develop change requests
- Act as an internal quality control check for the project on the performance of all commercial items and deliverables
- Manage any ongoing quality control issues and participate in and monitor the resolution
- Enforce acceptable standards of workmanship in all commercial management areas through every stage of the work
- Promote an environment that is inclusive and diverse and celebrates our differences

- WORKING CONDITIONS

- Office-based
- With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs

HERE'S WHAT YOU'LL NEED:

- Minimum of 18 years of experience in Procurement, Contract Administration, Supply Chain Management, and Claims Management
- Minimum of 5 years of experience in Commercial and Claims Management or relevant Claims experience
- Bachelor's degree in relevant field of Construction, Engineering, Project Management, Business Administration, Finance, Logistics or Supply Management
- Holding recognized certification in specified fields of Engineering, Contracts Management, Program Management, Procurement Management, or Project Management including PMP (Project Management Professional), Professional Engineers of Ontario (PEO), Certified Professional Contracts Manager (CPCM), Chartered Institute of Purchasing and Supply (CIPS), Certified Supply Chain Professional (CSCP), Certificate Professional in Supply Chain Management (CPSM) or equivalent
- BONUS POINTS IF YOU HAVE:
- Expert knowledge and successful execution of Project Management methods
- Extensive understanding of tools and metrics needed to evaluate project performance
- Adept at taking the lead on potentially risky technical decisions related to Commercial Management services with minimal supervision
- Effectively anticipates, identifies, and minimizes risks
- Expert ability to detect and capitalize, while being sensitive to, others' strengths
- Demonstrated capability to supervise, delegate, and develop capacity
- Tact to perceive and ameliorate conflict and tension
- Well-versed and experienced in managing the interdependencies between technology, operations, and business needs
- Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices




- Proven success in providing on-site leadership for project teams by building and motivating staff to meet project goals, adhering to their responsibilities and project milestones
- Proficiency in taking ownership and efficiently managing resources to identify, solve, and overcome challenges
- Substantiated experience delivering excellent results and exceeding clients' and external and internal stakeholders' expectations
- Keen on sustainability, social responsibility, and making a positive environmental impact
- Professionally represent the organization at all times
- Advanced skills in Microsoft Office
- Mastery of Project Management software
- Must maintain professional development to keep abreast of emerging technologies, methods, and best practices
- Seasoned and capable of negotiating favorable contractual terms
- Fosters collaborative relationships with various teams, partners, and clients
- Arranges priorities and escalates competing risks to meet deadlines
- Keen eye for detail and adept problem-solving abilities with a track record for meeting deadlines
- Must have demonstrated experience relaying and receiving information (written and verbal) in a demanding multidisciplinary project workplace
- Expert ability to work collaboratively and independently on creative and analytical tasks in a structured, disciplined, technology-driven environment
- Capability to lead multi-resource commercial and contracts teams
- Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence

What's in it for you

- The biggest builds going. Hyperscale data centers, grid and generation, transit and rail, chip fabs, mines, water. If it’s complex and it matters, it’s on our list.
- You own the outcome. Not a workstream. Not a deliverable. Whether the program lands.
- AI that shows up on site. Program control that predicts instead of records. You'll use it, and you'll help shape it.
- Scale without the distance. More than 5,000 practitioners across the Americas, EMEA and APAC, on a team small enough that people know your name.
- Serious investment in you. Leadership development, technical upskilling and certification support.
- Work that outlasts you. People will use what you build for forty years without knowing your name. That's the point.
- Recognition that means something in this industry. Accenture Construct is ranked #6 globally in ENR's 2026 Top 50 Program Management Firms and #4 in Building Design + Construction's Top 80 Construction Management Firms for 2026.

The data centers behind AI. The grid behind the energy transition. The rail, water and airports everything else runs on.

We plan them, engineer them, deliver them and hand them over - and unlike most of this market, we're on the hook for whether they land on time. More than 5,000 practitioners across the Americas, EMEA and APAC. One team that owns the whole thing.

Accenture Infrastructure & Capital Projects Inc. (Accenture I&CP;), formerly Comtech Group Inc., now a wholly owned subsidiary of Accenture, is committed to providing accessible employment practices that comply with local legislative requirements. If you require accommodation during any stage of the recruitment process, please notify the People and Culture Team by emailing [email protected]. Accenture I&CP; offers our employees a competitive compensation package with comprehensive employee benefits, and an inclusive environment that fosters teamwork & entrepreneurial spirit. Accenture I&CP; is an equal opportunity employer.To provide you with the most effective recruiting process, Accenture I&CP; may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by then hiring team after considering your candidate profile in full. As a candidate you can choose to opt out of this artificial intelligence screening process by emailing [email protected] and be rest assured that this will not negatively impact your opportunity for employment with Accenture.

Why Choose a Career with Accenture I&CP;?

From working on challenging, world-class projects to professional development support and high-quality standards, there are many reasons to join Accenture I&CP.;

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📌 Accenture Construct- Commercial Director, COM (Toronto)
🏢 Comtech Group
📍 Toronto