WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All.We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities.

Through

GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Reporting to the Director of Product - Administration, the Product Manager,



Administration drives the strategic development of products that enhance GreenShield+ administration capabilities. This role balances product vision, evidence-based decision-making, cross-functional collaboration, and hands‑on delivery support to simplify complex administrative workflows and create meaningful value for members, administrators, and the business.

You will lead the development and execution of products and services that align with GreenShield’s strategic goal of enabling efficient care, with a focus on scalable administration experiences, clear product roadmaps, and measurable outcomes.

Responsibilities

Lead the development and execution of administration-focused products and services that support effective care and align with GreenShield’s strategic priorities.

Define, prioritize, and communicate product requirements while contributing to the long‑term product vision and roadmap.

Facilitate stakeholder discussions, evaluate needs, challenge assumptions, and translate insights into actionable product plans.

Communicate product strategy, decisions, and roadmaps clearly to non-technical audiences through presentations, documentation, and working sessions.

Collaborate with Product, Design, Architecture, Engineering, Operations, Marketing, and Sales teams throughout discovery, delivery, launch, and continuous improvement.

📌 PRODUCT MANAGER, BENEFIT ADMINISTRATION (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto